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I have had an account with One Main Financial for about 4 years, recently they debited two payments instead of one and gave me the run around about refunding the second one,OMG! and the Manager, Michael kept asking for my bank information (statements) saw the two debits and continued to ask for daily bank information for a quote unquote paper trail, this went on for over a week, finally I turned the matter over to my bank. so disappointed and unprofessional. They will take your money but when the make a mistake will not correct it.
It was a pleasure for me to get my taxes done by Mrs Tammy Morgan she has a sweet spirit God bless her
I been filing with them for years they are the best
Worst service ever used. Have no idea what the hell he doing. Didn't know up to date deductions so if want to ever dime due you than this is not the person to get it for you.
I am an employee at the New Paradise Entertainment Center. Location 645 East Georgia Avenue Memphis Tennessee 38126 Phone number is 901-417-8955
I went to this place to have my income taxe done. It's a family business, the neice did mine. I've never gotten back the amount she figured even when I was filing single without dependents. Mind you, she charged me $300.00 dollars to receive only a thousand and something back. To add salt to mental injury, someone in the office called me to inform me my income tax were back awaiting in their office. I was not able to go the day of the call, I was tired from a day of hard work. But the next day I went to their office, to find the office closed. Since that day I've repeatedly called them on the phone, but they had directed all calls to their answering service. Now tax reporting is over and they've closed for the season with my check in their office. And no one has bothered to contact me nor mail my refund to my adress. By the way I've left a message for them to mail it to me, but the answering machine is just picking up non-addressed calls. And they've closed the office for the season. What can I do to receive my check? My next step is to report it to the BBB, which I'd hate to do but I feel this is quite "messy"...They should think of ways to handle issues like this. No customer should have to experience this, I have crucial bills on hold due to my expectations of recieving my refund.
I had to give this company a different rating. I thought it was another wells tax service on 3074 covington pike, which i had a not so great experience. I don't see the option to delete my review. Sorry, as I don't know anything about this particular company, but maybe this is the one I should have gone to instead, maybe I would be happy instead of the state I'm in now due to the one on covington pike, that has the same name.
I had an great experience with Smith Financials LLC. They help and educated me on all my tax solutions.
First Tennessee took my grand daughters savings account and systematically withdrew all of the funds. It was in an interest account bearing designed for adding money without penalty. She was a little girl when it was started.The first year or so was fine, we got statements reflecting her actual amounts. Later, we would file it away, KNOWING it was GROWNING!! NOT SO!! We found out that they changed the account several times so that they could begin charging fees for inactivity and so on and so forth. This account was suppose to be for adding birthday, Christmas and chore monies to her account as she willed.To date, that $500+ has a negative account and they have refused to return her money. How can we teach our YOUTH to save when 1st TN is stealing their money right under their nose. Total SHAME!!! Private WOODS telling it all!!I advise you to go ELSEWHERE for any type of savings. GOD forbid you miss going to the bank one month and find it SWINDLED AWAY!! Adults and Youth BEWARE!!Apparently, they can change your account type and do the same to ANYONE!! The change began at the Summer location.1st TENNESSEE: Do the right thing and give her money back, Ms. Woods still need you to CORRECT your MISTAKE or DELIBERATE EMBEZZLEMENT under the guise of monthly fees (some as much as $20 a month penalties) You all should be ASHAMED!!
The tellers at this branch are actually friendly and not rude like the ones at the Southaven branch. Worth the drive an extra 5 miles.