DBALL6365 came to our store to sell his used wedding band, but not before expressing his dismay at not being able to get "what it's really worth". An expression he used repeatedly. After a brief tutorial on the different values of gold and the need of businesses to make a profit, he was still bewildered. After much hesitation, he admitted he was a retired government employee, at which Daniel, I and a paying customer [witness] laughed " that explains it, the government has no bottom line". He refused our offer on his ring. No transaction took place. Since then this guy has called three times on his cell to "call me out " accusing me of "not being woman enough" to agree with him, threatened legal action because he was treated rudely, and called Daniel, a 62 year old man an a--hole. He also sent an anonymous letter banged out on an old IBM Selectric, sealed with his DNA and a strip of shiny Scotch tape, informing us of his campaign against us with all his friends, the BBB and the yellow pages. That's a lot of creepy drama from a guy we addressed only as "sir" and did no business with.
The Yacoubians are some of the most caring people I know in business. On my first visit, they welcomed me with a smile and a friendly greeting. I did not feel like a customer when I was in their store. They made me feel totally at ease in every transaction and have each time I have returned. They have been in business for a very long time and seem to know what they are doing. Daniel appears to be a no nonsense kinda guy, but I have found him to be incredibly honest and straight-forward. They will not sell you junk. They will take the time to explain why something is more valuable than something else. They will give you fair value for gold exchange and show you how to tell what is gold and what is not. They are diamond experts plus incredibly talented at creating beautiful custom jewelry. I have never known them to be anything but friendly and welcoming to me and other customers while I was in the store. I would choose Daniel Yacoubian Jewelers over any other jewelry store in Memphis for their integrity, if nothing else!
Our family has dealt with McDow and Son Jewelers for 20+ years...and have been satisfied with every purchase.....many, many purchases. Both our sons bought engagement rings from Phillip for our daughters-in-law. Our daughters-in-law have gone back to Phillip to have things done for themselves...as I have....Phillip is willing to work with us to create....or modify any jewelry we have purchased....or taken to him. He has done appraisals on heirloom jewelry for us....and done creative settings for stones we have taken to him He is our jeweler of choice and we now drive from middle Tennessee to Memphis to do business with him. You cannot go wrong in dealing with precious jewelry from Phillip McDow....
I recently dropped by Yacoubian to sell off some estate jewelry I'd inherited. I had never liked the jewelry, and knew it was not my style. I had intended to visit another dealer inside of the Independent Tower, but Yacoubian was right on Poplar, so I made them my first stop. I was treated with warmth and professionalism. Mr. Y also took the time to explain in an easy to understand way how they value the jewelry they buy. I now know how to spot a diamond v. a CZ. He also gave me a better offer than the jewelers in business behind his store. I'd happily do business with this store again.
I'm not sure who was in the store when the other reviewer was in there, but the owner does have a dog. She is very nice about telling you about the dog. I can't imagine her ever being rude. I love this store. She has the most gorgeous bags, candles, hair accessories and jewelry. Some of the jewelry.she makes herself. All very shabby chic and trendy. This store is a true gem. Everytime you go in there you never know what beautiful things will be in there.
My boyfriend and I spent the majority of the day Saturday engagement ring shopping. We popped in several places, this being one of them. BOTH of the Yacoubians were BEYOND helpful, sweet, charming and funny. As a matter of fact, when we left I told my bf that I would rather buy from them than anyone bc of how wonderful they were. Their merchandise is also lovely. I only have great thoughts about them!
I took my great grandmothers wedding ring to Phillip, which is a very decorative not straight ring. Phillip custom made a multi curved wedding band that match up to it for my wife. I have bought a number of pieces from him, all custom all better service and pricing than the "chain stores". I highly recommend Phillip. He came strongly recommended by my Mother and her close friend.
I had seen this store for years and never went in. Today I needed a pair of onyx and silver earrings and had no idea where to go. Macy's is so "trendy" now and I'm NOT. Anyway, great store, helpful and attentive owner! Ordered my earrings told me they'd be in next week. I definitely will be buying more there!
I don't know if anyone had this problem, but I put a ring in the lay a way and went to get it out with cash money and my ring was switched to with another ring and no one can find it, but they won't give me my money back I can just pick another ring, but that's not fair I want what I paid for.
I found Wiemar's Jewelry to be very friendly and good prices. I had a diamond replaced in a ring and I was very pleased with the work that was done and the time it took to get it finished. I have sent our custumers to the store. LaVerne Golden