I brought my machine home, and the feed dogs would not lower, and they do not pull the fabric through at an even rate. I mentioned this when I took it in. I was told that nothing was wrong with the feed dogs, just lint that had built up. I had this trouble before, and it took 2 trips to fix it then. I was charged for a machine that was not fixed. It was cleaned, but not repaired.
Fast & friendly service! There is a family business feeling to this store. I always try to shop local so i come here for my cleaning supplies and have purchased vacuums for myself and family members here over the years.
I have been using Shappley's for all my sewing needs for years. Their customer service is exceptional and they are most helpful when I have made inquiries. I have purchased two excellent machines from them and they service my other machines with a smile and expertise quickly. I highly recommend them. Donna Neveu
Parts in stock. No waiting for parts to come in.