I guess im the one in a million, but I had an amazing experience at this location, and continue to do so. I did not have an appt and was just going to look for ideas. I was immediately set up with a consultant (Keekee I believe was her name) and she started asking what I was looking for and for white or ivory. We picked out 4 dresses to start off with, and nome of them were my style, as I did not want a train. She kept bringing me more to try and even the short trains I didnt like. My mom then explained to her a dress I had found online and she smiled and ran off to see if she could find a similar one. The one she brought me was so perfect, I cried. She even got a sash to go around my waist, as there was no embelleshments, and a veil that just perfected it even more. I went to just look, and bought all 3 items. Also, I even have received phone calls from the store to see how the planning was going and if they could help me with anything else. My bridesmaids are also getting their dresses there. Another thing, at check-out, I was offered swatches $1 a piece and was told someone would be contacting me to set up an alteration appointment, which she called that very day. I would recommend this store to anyone. My experience went above and beyond my expectations.
1st off I love the dress I got...the sales ppl don't even bother to really help you at all..my experience was dreadful I got the dress it had to be sized so I spoke to the alterations lady while I was there she told me no problem it would be no more then 60$ and to call when I got home to make an appt so I did and they gave me an appt 2weeks before my wedding I asked are u sure that is enough time she keep on telling me yes so I went down to get the alterations and the lady told me a completely different price more of course then she asked who gave u that price and I said um u lol but to top it all off she said I could pick up my dress the day before my wedding and hope it fits unless I wanted to pay 30$ more to have it sooner more $ what a shock but I declined and when I was checking out I said so it will be ready right her words we will try wow what a shock needless to say I paid the extra well when I got my dress it was kinda tight and there words it suppose to be like that geez I was hoping to breathe ony big day lol will never ever go back there and would never ever recommend anyone thanks for ripping me off big time but really what choose did I have??
I was a bit hesitant going into David's Bridal because I had heard unsettling things about the company in general. HOWEVER, I was wonderfully surprised with the service that I received yesterday at the Wolfchase location. I made my appointment online the night before and showed up thirty minutes early to my appointment just to look around a bit. From the moment I walked in, I was welcomed with warm greetings and congratulatory statements. As soon as my sales consultant, KeeKee arrived, she carried all the dresses I had pulled to the dressing room and set me up completely. I did not realize there were sizes on the dresses (oops!) but KeeKee went to the floor and got me the correct sizes and even pulled dresses that were similar to the ones I pulled for more options. From the very first dress I tried on, KeeKee and the manager, Chris made me feel like a beautiful bride. They were full of compliments and advice. Within in an hour I was able to buy the perfect dress complete with a veil, belt, and hair comb. I had such a pleasant time at David's Bridal and I highly recommend KeeKee and Chris (they are a dynamic team!!).
Unique Boutique and Bridal is the absolute BEST!!! When I arrived for my appointment, I was greeted and assisted immediately. Although the store was quite busy with other brides and students looking for prom dresses, Ms. Donna went above and beyond to assist me in selecting and trying on dresses and accessories during my appointment. All aspects of the customer service experience exceeded my expectations. She recommended accessories and veils for each dress. They have beautiful gowns from top designers, and they even have plus size sample gowns to provide options for all brides. I live in Nashville, and did not think twice about the drive to Memphis to work with this team of ladies. I called numerous times, and each time, I was assisted with a pleasant, friendly tone that was ready and willing to help. It has been a blessing to have the opportunity to work Ms. Donna and her staff to find the perfect wedding dress for my special day. Unique Boutique and Bridal ROCKS!!!
I had a great time with Miss KeeKee today!!! She was awesome and listened to everything I told her about the dress I wanted. She got me the exact dress I had envisioned, and it was on sale!! Keep in mind that I didn't have any pictures to give her, just verbal description and comments/critiques of the dresses she brought me to try on. Her picks for accessories were on point and made my dress look even better!! I am so excited about my picks - I felt like a million bucks after I had been "jacked up" (TLC's verbage for adding veil and accessories. Thanks so much, Miss KeeKee :)
Very nice, reasonable prices, excellent staff. Most importantly they appreciate their customers unlike some other places I went in to shop. Very nice staff helped me pick out the perfect dress. And I dont know what the reviewer is talking about saying the dresses aren't in bags, all of them are except the ones on display which is only like 6 dresses. And every employee there makes sure to greet the customers, which is the main reason I decided to purchase there. I have also referred various brides there whom have had no problem with their purchases or customer service.
Ms. Donna(owner) and her staff made this day amazing. I had an appointment set up for my bridal party to get fitted. Everything went smoothly. Ms. Donna and her team were very professional, patient, kind, and very knowledgeable with what they were doing. I had an awesome time and I will use them again. I reccomend anyone who is searching for a wedding gown, prom dress, or pageant gown to go here. This place has a great staff and reasonable prices.
Today coming into Memphis from out of town in need of a pageant dress badly but not knowing where to look or where to go I googled and found this one. It was absolutely everything I was looking for plus! We got the perfect dress. They were amazingly nice and helpful and accommodating. I fell in love with the lady's and can't wait to go back so that can help us get it RIGHT! It may be small but they have it all. I will be back!
Unique Boutique is awesome !!!!!! I went in to find a gown for a wedding , the owner and staff were professional helped me find a beautiful dress that was originally $369,but I got it half off. The team even helped me get ready the day of the wedding. Thanks for everything again ladies!!!!!!!!! ( Ms. Donna, Christine, and Biannca)
I came in to get fitted for my bridesmaid dress and I was so pleased with how helpful they were. The staff displayed excellent customer service and I walked out of the store very happy. I encourage everyone to take a minute to stop by the shop I promise you won't be disappointed.