Ferguson was the only one of three plumbing companies we called who would come out on a Saturday to see about our drain problems. Jason Moss came and explained that we needed to tell the town of Collierville about the problem - which after a do-nothing visit and another call to the town's emergency number, a truck finally came out and vacuumed our sewer pipe, fixing the problem. Jason could have created an unnecessary and expensive plumbing job but instead, he informed us that this was the city's service. This is an honest company and a great employee who knows his stuff! I hope he gets a raise!!
Brian P. did an excellent job today servicing our HVAC unit. He was very professional with his work, explaining repairs needed, and giving me a cost analysis for the visit. Thanks, Tim Ferguson Heating and Air Memphis for a job well done!
Called Tim Ferguson Plumbing Air & Electric of Memphis about a chronic plumbing problem. They sent Jason M. out to fix it, which he did. Really nice guy. The rates they charge are very reasonable , too. I`ve already recommended Tim Ferguson Plumbing Air & Electric of Memphis and Jason M. to relatives, who have been needing a plumber for a while, but didn`t know who to call. Now they do. Thanks, Jason M.
Devyn was a consummate professional! Extremely knowledgeable and willing to take the time to explain everything about our water system mechanics. Turnaround time was expedient and the prices reasonable.
Great service as always. Highly recommend Best Care for all of your heating, a/c and plumbing needs.
Honest and professional, had us feeling heat in no time at all! Service was delivered at time promised. Have used them before and will use them again!
Jason M. helped us find a leaking water pipe in our wall and he repaired it quickly. He came back once insurance got involved and did our repair work replacing water pipes and clogged lines. He did an excellent job, cleaning up after himself and vacuuming, taking all trash out; super professional and friendly guy. Great fair quote and he was very knowledgeable. I'd trust him to fix any future plumbing issue. He's a true asset to his company.
Whitney is amazing at her job very friendly and made it very easy for me and my family she treated us like we were family
I called the company office and received a quote of $175 to have a technician come scope my sewer line. Once the technician came out and scoped the line, which took about 5 minutes, he informed me the price was $225. I told him I was quoted $175 over the phone and he said the price went up some time ago and did not know why I was quoted that price. I have heard of companies performing bait-and-switch services, where they quote a lower price initially and they change the price once services have been rendered. They would not honor the price I was quoted verbally and I had to pay them $225. I called to speak with the owner and he said he would talk to the secretary about pricing but would not refund me the price difference. I had to wait 5+ days for them to return a quote so I could give it to my insurance company and their quote was $1500 - $2000 higher than the other two quotes. Would not recommend this company.
After calling them it didn't even take 30 minutes for them to show up. They knew exactly what to do and they fixed my plumbing issue right away in short time. They were really friendly and explained me what they are going to do and how much it will be. Will call them next time again for sure!