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5659 S Rex RdMemphis, TN 38119
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This is the worst office I have ever been too! First off a few months back my five year old had a temperature of 103.5, I called to see if she could be seen and the front desk lady was so rude! She said, well maybe I can't schedule you in and if you wait in the waiting room for probably about three hours she might get to be seen but I doubt it. I called last Monday requesting shot records for her so I could enroll her in school and I have yet to get those. I will have to take time off work just to go to the office and hopefully get them. Those are just two of the 5 terrible encounters I have faced at this place. Another time I simply asked about what I needed to do to get a referrall to have a cycst removed, again the lady at the front was extremely rude and didn't help at all to where I had to call the billing department and ask questions. Oh, and they switch Dr's all the time without letting their patients know. Also I have been calling since 4:30 today with no answer!!!
My wife waited two weeks to see this clown and was turned away for wearing perfume.Can you imagine a physician turning away a patient that is in severe pain because of perfume.What a bunch of pompous buffoons.If there was no star rating they would get it.
Dr. Mays is a fantastic doctor who came highly recommended by my orthopedic surgon and neuroligist. After my MRI he spent a considerable amount of time explaining the results of my MRI in plain language I could understand. Very personable and not condisending like many physician "gods". I highly recommend him! BUT: then there's his staff... Very rude and insensitive. Suffering from a bulging disc and bone spurs in my neck causing headaches, neck, shoulder, arm pain and numbness in my hand. It took them six days after my MRI to even send a pre authorization request to my insurance co. for a nerve block prescribed by Dr. Mays. I found myself in the midst of a severe migraine that the pain meds he prescribed didn't even begin to relieve. As I sat in a dark room nauseated from the pain and no sleep for two days I called the office and left a message with his nurse to see if I could get something a little stronger just to hold me over and get relief till I saw him the next week for a spinal block. Five hours later I had received no response. I called a second time and left another message, waited one hour and still no response. I then called back and spoke to the receptionist and spoke to her and explained my situation and condition at which point she began to lechter me about leaving multiple messages on the answering service and how busy they were and a response would be made within 24 to 48 hrs. I told her how much pain I was in and her response was... I quote... "I get it... We are a pain clinic... Duh". I understand they deal with pill poppers everyday, but I'm not one to take meds nor abuse them. But her rudeness and insensitivity was uncalled for. Needless to say I was highly perterbe and therefore the reason to post this. Again... I will say Dr. Mays is a great doctor... Just be prepared to wade through the rudeness and unconcerend attitude of his staff.
The staff at this facility is unresponsive and basically a health hazard. You will wait three hours to see an inept nurse practitioner. Prescriptions are only provided on a monthly basis which means for a patient to receive a script for an asthma inhaler requires a monthly visit. This Dr's facility is truly a health hazard.
recommended to this clinic for back pain. Dr. Mays seemed caring and interested on the first visit and assured me my treatment would not be tramatic or overly painful and that he would provide additonal medication IV to reduce a painful experience of the back injections. He did not deliver on his promise. I got 5 back injections in my back one after the other with no pause in between. I screamed each time the injection was inserted. Dr. Mays nor the the nurse responded to my discomfort. It was like Dr. Mays just wanted to hurry up and get things over with. The nursing and office staff over all did not seem caring. And after the bad experience, the shots did absolutely nothing for my condition, but left me with a procedure bill. I do not recommend the clinic.
Do not even waste your time trying to talk to these people. I was referred by my doctor to this place in order to manage a part of my condition until a have surgery. My doctor's office did not remember that I could not go to appointments before 2:30 and only in extreme circumstances, I can manage to get somewhere by 1PM. I tried to tell this to the receptionist and she changed her story three times. The first response was that the doctor's last appointment was as 2:45. Then, when I told her I could try that and asked what their grace period was because I knew I would be hard pressed to make it from my place of work. Then she said he wouldn't be able to see me after 12:45 because I was new except in certain circumstances he would sometimes see people at 1. I said I could work with that. So she tells me that I would have to be there at 12:30 for my 1 PM appointment. I told her that would be impossible and I asked if she could mail the paperwork that I had to do so I could go ahead and get that done so that it would give me the time to get there. She said they mailed out paperwork anyway but the expectation was to come into the 1 PM appointment with all paperwork completed but you had to be there at 12:30. At this point I got frank with her and asked if they patients back immediately since it has been my experience with every doctor that I have ever had, that you have to sit in the waiting room for nothing for more than 30 minutes before they even think about taking you back. I assured her I could be there by 1 but she said showing up 30 minutes early was policy. Ridiculous.
This place is amazing!!! The staff is friendly, and you feel right at home!! I have never felt so at home!
Do not go to this cold, uncaring and socially inept so called "pain clinic". This is this worst place I have EVER been. I was treated like a lower class piece of meat. First time there the nurse was ready to give me an injection... I hadn't even seen the pompous Dr. Mays yet. I watched as an out of breath elderly man approach the monster of a receptionist to check his wife in as she was wheelchair bound and still in the car. He was running about 10 min late and she coldly, without a care in the world, stated to him that he would have to make another appt. You are required to wait 3-5 hrs on your 1st visit. No one dealing with severe pain should be "required" to wait to see his royal highness. These people do not care about you! Please don't waste your precious time here. Also if you see another Dr. for a sinus infection or the flu whatever.. You are "required" to have the records sent to them before he will see you again. I watched as another elderly woman was turned away because she checked the " have you seen another dr. since your last visit" box. Unfortunately I had to put 1 star when they deserve a big fat 0.
Both Dr. Mays and Dr. Schnapp are amazing. I have seen both and these are truly caring doctors. They listen, care, counsel, and provide appropriate care. The doctors at this clinic truly care about the chronic management of pain- not just strictly providing narcotics. They are interested the long term management. I am treated for fibromyalgia, chronic headaches, and migraines and through their medication management, trigger point injections and EXERCISE/STRETCHING program I have seen long term benefits. I cannot help but to be baffled at some of the reviews given on this sight. If you are interested in true help w your pain there is NO better place than Mays and Schnapp pain clinic.
Physicians and surgeons help to keep people - from infants to the elderly - as healthy as possible. These individuals provide diagnoses and treatments for a wide variety of ailments, and preventative care and early detection for more serious illnesses. Whether you love or hate going to the doctor, the fact is your physician is there to listen to your health concerns, take preventative measures against diseases and advise you on your options for staying in tip-top shape.
In 2013, there were more than 1 million doctors of medicine in the U.S., over 854,000 of which were active. Additionally, in 2012, there were about 18,000 active general surgeons in the country. It's important to know which type of physician or surgeon you need, how to choose the best one, and account for other considerations in order to stay healthy.
Patients can choose from a wide variety of physicians depending on doctor specialty and what problems they are experiencing. Here are a few of the most common types of physicians that you may see in your lifetime:
Your GP is the doctor that you go to for regular checkups, vaccines and to identify health issues. GPs can treat many different illnesses and injuries, from the common cold to a broken arm. If your health requires a second opinion or expert care, the GP will refer you to a specialist who has the skills to focus in on the issue.
Heart attacks and heart disease are some of the most common afflictions seen across the country, making cardiologists important to your long-term health. These physicians specialize in studying and treating the heart and related diseases.
Other than a GP, the dentist is likely the most common physician you'll ever see. These professionals work with the human mouth, ensuring that your teeth and gum health are up to par. Patients typically go to the dentist twice a year.
Dermatologists are focused on skin-related issues and diseases, from skin cancers, to acute acne, eczema, psoriasis, and general cosmetic concerns like aging and scars. Most will also perform annual or semi-annual mole checks to screen for any signs of melanoma, the most serious form of skin cancer.
If you have a number of sinus infections or have had your tonsils taken out, you've likely seen an ENT specialist. ENTs handle ailments related to the ear, nose and throat, often related to taking out tonsils and treating hearing issues.
For many women, their gynecologist and obstetrician are the same person. These professionals work with the female reproductive system to focus on reproductive health, fertility issues, prenatal care, options for new and expectant mothers, neonatal care and childbirth. OB/GYNs can also help in the early detection of breast or cervical cancer.
There are obviously a number of physicians that you can choose from, but how do you know if they're the best choice for you? Here are a few considerations to help you pick a physician:
Look at Your Insurance
Before you get down to the details, you need to verify which doctors are covered by your insurance and whether they are in or out of your carrier's network. Rates may be cheaper if the doc is in network – a doctor can be covered by your insurance but not necessarily in network. Out of network is typically more expensive. Doctors often add and drop plans, so it's important to ensure that your options are compatible with your insurance plan. Doing your homework will help you avoid unexpected expenses.
Check for Board Certification
Your physician should be certified through the American Board of Medical Specialties. Doctors must earn a medical degree from a qualified school, complete three to seven years of residency training, be licensed by a state medical board and pass one or more ABMS exams to be certified.
Examine the Reviews
Reviews of a doctor can reveal a lot about what your experience may be like. People may grade on staff friendliness, availability and effectiveness of treatment. Looking at these evaluations and getting recommendations from family and friends can direct you toward a physician for your needs.
Surgeons can literally hold your life in their hands, and it's important to find the best one that can put you at ease and treat you effectively
You need to feel comfortable with your surgeon. It's important to communicate your concerns and that your surgeon can respond adequately. Surgeons should be willing to go over the details of your procedure and answer any questions that you may have. They must take the time to discuss and address your worries.
If you're going in for surgery, you want someone that knows what they're doing and has a high success rate. Ask how often the surgeon performs this surgery and try to find one that regularly does it. This will give you peace of mind that you're in capable hands.
Your decision on a physician or surgeon can be majorly affected by the insurance plan you have. You may have insurance through employment, your spouse, your parents if you're under 26, or the marketplace if the previous options don't apply to you. It's important to understand how your insurance works to have the full picture of what you'll need to pay for.
Your insurance will have a deductible, which is the amount that you're responsible to pay for covered medical expenses. Some plans have coinsurances, where you must pay a certain percentage of the bill, and insurance will cover the rest. Co-pays state a flat rate for certain services, like paying $20 when you visit your GP or a $100 co-pay for an emergency room visit. Once you reach your out-of-pocket maximum, which will differ if you're an individual or within a family plan, your insurance may pay for 100 percent of covered medical expenses for the rest of the plan year.
If you plan to go to the doctor, need medication or have been recommended for surgery, call your insurance provider or go online to see what your plan covers. You can choose the best doctor for your needs, understand your options and prevent yourself from being blindsided by medical expenses.
Most doctors require a phone call for an appointment, although some may provide online scheduling as well. Be sure to have your insurance card with you when you set an appointment, and to bring it with you to the actual appointment. They need the ID numbers to verify your coverage, and will usually make a copy of the card for their files so you don't have to show it again unless your insurance changes.
When you call, let them know if you're a new patient, as this will require you to complete some paperwork for your first visit. Tell them the reason for your visit, such as your symptoms if you're feeling sick. It's also important to inform them if you have Medicaid and to find out if you need to bring anything to the visit, like current medications or medical records.
From here, the receptionist will likely ask what dates and times work best for you. During your call, it's important to be honest about your symptoms and the reason for your visit. This information will help the doctor treat you and give him or her an idea of what to expect. Your appointment may progress faster as a result, and the doctor can come prepared with a list of options to better care for you.
Doctors see a number of patients in a day, sometimes in 15-minute increments in areas where the physicians are in high demand. This can leave little time for doctors to perform thorough examinations, and they can end up missing certain problem indicators. While some problems, like a cold or flu, can be diagnosed in this time, more complex ailments require attention, which takes up time. Reviews can illuminate which doctors actively spend the necessary time with their patients and which ones are pressed against the clock to meet demand.
Surgery has some more dire risks attached to it, so be sure to talk to your surgeon about the potential issues that can come up as a result of your procedure. If a patient has a reaction to anesthesia, it can cause very serious complications, but this is an uncommon occurrence. Blood clots can be a significant problem after surgery, often caused by inactivity during recovery. Infections, numbness, scarring, swelling and death are all possible, but the likelihood of these issues will vary depending on the type of surgery you're undergoing. Talk to your doctor about your concerns and your risk potential.
Surgery affects people in different ways, but as you begin to emerge from anesthesia, you'll want to alert your nurse to any issues you may have. The nurse will tell you how the procedure went, what effect it will have on your condition, what to expect when you get home and how long it will take to get back to normal. If you start feeling pain, the nurse may give you medication to stop it from getting worse. When possible, it's also advised to move around to avoid blood clots from developing in your legs. This can be as simple as occasionally flexing your knee or rotating your foot.
Some surgeries are outpatient procedures, where people are released the same day. For major surgeries, patients may stay at the hospital for a few days to be monitored and address any concerns before being sent home. Discuss with your surgeon the projected length of the hospital stay and what you need to bring.
Your recovery time and follow-up expectations will vary depending on your procedure. For example, you can be expected to be on your feet within a few days of having your wisdom teeth taken out, but it may be weeks before you have fully recovered from a broken foot or heart-valve surgery. Your surgeon will give you a list of things that you'll need to do during this time, including what medications to take and when you'll be able to get back to work and other activities.
Every surgery will have a follow-up call or appointment to discuss your recovery and allow you to ask any questions about unusual symptoms or changes in your overall health. If you have a major operation, like heart surgery, it's important to make regular checkups with your doctor or a specialist to ensure that everything is normal. Visiting a doctor will help deter infection and verify that everything is healing as expected. These appointments will give you peace of mind about your state of health and ensure that any issues are caught early on.