Wiley Imports LLC
3763 Old Getwell Rd, Memphis, TN 38118
Phone: (901) 362-2695
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4th place we've had our 500 SL and we were blown away by the service and knowledgeable staff. The dealership couldn't figure out what was wrong but did charge a $150. fee for that! These guys know their stuff and repairs have always been correct and super quick. Won't take it anywhere else! Thanks Wiley's!
I took my C240 in this morning, and to my surprise, a very clean waiting area. The General Mgr, and Ops Mgr were there to great me, I explained my problem and was offered a cup of coffee while I wait. My Benz was pulled in, in less than 30 minutes. They explained the process/charges before any work was done. They explained to me that if it becomes more serious, I would have to leave the car. I was out and running in less that 2 hours. I have a print out of some things that need to be done at a later date, and I will be taking my car back. Thank you Wiley Staff, I must admit I was so afraid of receiving a huge bill and you made the experience pleasant
I just want to say what horrible service they do to your car. Took the mercedes to the shop for an engine service, find out the engine overheated, or did it? they took it apart then called to say you need a new engine or rebuild it. Charged us over $1500.00 including towing just to look at it. Did not bother to put the engine back together, they wanted an extra $2000.00 to put it back together. For that price I would had put a remanufactured or used one in that car. This shop will ripp you off because you own a mercedes or any other import that is hard to work on, granted they are hard to work on, but doing this to custumers are wrong. Shop around and do your homework.