Shappley Sewing & Vacuum Company
6564 Quince Rd, Memphis, TN 38119
|Mon - Sat:|
Shappley Sew & Vac., Inc.
Shappley and Vac
Services: Sewing Machine Repair, Vacuum Repair
I brought my machine home, and the feed dogs would not lower, and they do not pull the fabric through at an even rate. I mentioned this when I took it in. I was told that nothing was wrong with the feed dogs, just lint that had built up. I had this trouble before, and it took 2 trips to fix it then. I was charged for a machine that was not fixed. It was cleaned, but not repaired.
I have been using Shappley's for all my sewing needs for years. Their customer service is exceptional and they are most helpful when I have made inquiries. I have purchased two excellent machines from them and they service my other machines with a smile and expertise quickly. I highly recommend them. Donna Neveu
Had a question about my vacuum that wasn't working properly. A super nice lady answered my questions professionally and was so cheerful. She didn't rush to get off the phone when she found out I wouldn't be coming in to purchase or bring in a vacuum for repair. It is SO wonderful to have great customer service. I am a future customer!