Renaissance Day Spa
3294 Poplar Ave Ste 200, Memphis, TN 38111
Parking: Lot, Private
Wheelchair Accessible: Yes
Price Range : Average
Bike Parking: Yes
By Appointment Only: No
We will not be returning. We purchased $165 in gift cards for massages. We were excited to try a new business and support them. We are very disappointed. We presented the employee/partner with our $165 gift card (our bill was $140.00) she informed us that we OWED $55. She must have truly excelled in math as a child. We attempted to make our case. Poor service, poor business model, they made it clear we were unwanted from the moment we entered, until we left. Over 10 years of getting massages around the world, this will be the first review we felt compelled to leave. Please, don't waste your hard earned money - or they will.
A nice atmosphere with smiling people right when you walked in the spa! They had complimentary muffins, strawberries and chocolate fondue, coffee, champagne, wine, water and more! I thought that was really nice! It was my Valentine's Day present and I really enjoyed it.
The staff were really professional and knowledgable about their products. The services were exceptional with an excellent price tag! Very affordable! I am looking forward to my next facial!!!