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NovaCopy Inc.

Map & Directions
(18 Reviews)

5520 Shelby Oaks Dr, Memphis, TN 38134

(901) 388-6699

OPEN NOW
Today: 8:00 am - 5:00 pm
20
YEARS
IN BUSINESS
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General Info

NovaCopy is your award-winning copier and document solutions company providing affordable, customized office workflow and integrated business technology. Recognized as Konica Minolta's top color copier dealer in the USA and 5th largest copier dealer in North America, NovaCopy is also one of the 500 fastest growing companies in the United States according to INC. 500, NovaCopy offers free cost analysis so you may easily choose the exact document solutions, equipment, accessories and software to meet your needs within your budget.

Hours

Regular Hours

Sat - SunClosed

Extra Phones

Sales: (901) 388-3399

Brands
HP, Kodak, Konica Minolta
Payment method
amex, financing available, visa, mastercard
Category
Computers & Computer Equipment-Service & Repair

Reviews

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Overall

Nova is difficult to communicate with and not forthcoming with giving information of options, once the contract is signed. I would discourage anyone from signing a contract with Nova, as the arrogance and deception comes out strongly, when they get you on their contract!

slawsk123456

05/17/2012

Overall
Nova Copy had me on a plan whi...

Nova Copy had me on a plan which at first sight would save my business a ton of money. After a four year relationship, i would never recommend Nova Copy to my worst enemies. We constantly were having to make service calls, the tech's were very unprofessional and spoke to me in a demeaning manner, and I dealt with 7 different reps throughout my 4 year fiasco. I had an outside consulting company look at my lease, and realized I was being overcharged for copies I never made.

ba heart

01/12/2012

Provided by Citysearch - 
Overall
Would Recommend NovaCopy

We've been leasing copiers from NovaCopy for several years now and have always been very pleased with the quality of their machines and responsiveness of their service department. I would highly recommend NovaCopy for any of your copier needs.

MBBLAW

12/29/2011

Provided by Citysearch - 
Overall
A

I am very pleased with the service, the quick response to any need, and the cost for quality machines.
Connner Townsend is a knowledgeable sales rep and he is perfect at pinpointing all your needs to make sure they are met.
We have 2 copiers that are reliable and continue to run as smoothly as the first day we purchased them. That is why we just acquired our 3rd copier from NovaCopy.
I would highly recommend checking with NovaCopy, as they have made a fan out of me. I promise that is not an easy task.
Thank you,
Elizabeth Dawson

Goodwill Homes Head Start

12/14/2011

Provided by Citysearch - 
Overall
Nova Copy for Excellent Customer Service

Excellent Customer Service
by Goodwill Homes Head Start at Citysearch

Our company has just leased a Konica Minolta C280 from Nova Copy. This machine has brought us into the 21st Century. The experience has been great. The salesman, Conner Townsend, was very accommodating and patient with us (and trust me patience was needed). He was easily accessible which made the process much easier. The technical support people are also wonderful. They were very compassionate and understanding while training with the staff that were not technology savvy. I see this being a very long and mutually beneficial relationship.

Goodwill Homes Head Start

12/02/2011

Provided by Citysearch - 
Overall
Excellent Customer Service

Our company has just leased a Konica Minolta C280 from Nova Copy. This machine has brought us into the 21st Century. The experience has been great. The salesman, Conner Townsend, was very accommodating and patient with us (and trust me patience was needed). He was easily accessible which made the process much easier. The technical support people are also wonderful. They were very compassionate and understanding while training with the staff that were not technology savvy. I see this being a very long and mutually beneficial relationship.

PurchasingAdmin

11/30/2011

Provided by Citysearch - 
Overall
Great Customer Service

We recently switched copier companies and have been very pleased with the level of service that NovaCopy offers. We have over 70 branches around the country and NovaCopy has been able to install copiers in several of our regions without any hassle. We are pleased to be working with such a reputable company that allows us the ease of knowing our locations as far away as in California will be taken care of as well as our local offices as well. I would highly recommend working with NovaCopy.

RJosephL

11/30/2011

Provided by Citysearch - 
Overall
Cut our costs nearly in half!

This company came into our business about 4 months ago and WOW what a difference. They significantly cut our costs not only in leasing but also in toner for many of our printer locations. The sales rep was knowledgeable and resourceful, the service department is top notch and VERY responsive. Every question or criticism that we've had has been met and dealt with in such a timely fashion the only thing we have left to say is ""WOW"".

Truly a Company making a name for itself in a Service industry.

Bmeans

11/29/2011

Provided by Citysearch - 
Overall
Great to Work With

We are repeat customers of Nova Copy. We have found them to be very responsive to our needs. Our sales representative provided us with all the information needed to make the right machine choice for our business. I would highly recommend Nova Copy for your printing and copying needs.

Bmeans

11/28/2011

Provided by Citysearch - 
Overall
Great to Work With

We are repeat customers and have always found their service to be quick and top notch.

tkmemcole

11/25/2011

Provided by Citysearch - 
Overall
GREAT MACHINE FOR BUSY PEOPLE

WE HAVE JUST UPGRADED OUR COPIER WITH A KONICA MINOLTA BIZHUB C280 PRINTER/COPIER/SCANNER. WE CHOSE THIS MODEL BECAUSE OF THE EXCELLENT SERVICE WE HAVE RECEIVED FROM NOVACOPY DURING THE LAST THREE YEARS AND THE GREAT SERVICE FROM THE BIZHUB C353 MODEL.

Michelle Wyatt

11/17/2011

Provided by Citysearch - 
Overall
Made Right Choice!

Just Purchased a Konica Minolta Bizhub C280 Color Printer/Copier/Scanner for our office. Think we made a great choice in machines. Love the programing from the pc. Still learning about machines functions but so far so good. Excellent service team.

Memphishawg

11/16/2011

Provided by Citysearch - 
Overall
Great product and great service

Our company has leased 10+ copiers from Novacopy in the previous 18 months. The printers have worked great in both functionality and reliability. We have them in three states and it is nice to know that I have one contact for any service related matters. I have price shopped the printers and Novacopy has proven to be extremely competitive. We will continue to consider Novacopy as a preferred vendor.

BWIMemphis

11/16/2011

Provided by Citysearch - 
Overall
Great Color

We had switched from various types of copiers and copier companies in the past. Five years ago we went with Novacopy and purchased a Konica bizhub 500. We have had outstanding service and reliable equipment over the past five years; we would not even think of going anywhere else. We ordered a new Konica bizhub color machine from our consultant, Garet Gordon, and we are very pleased with this recommendation. Thank you Novacopy! R.W.S.

lslavick

11/15/2011

Provided by Citysearch - 
Overall
Awesome Service

We have been a customer of NovaCopy for 4 years. Davis Gordon, our Document Solutions Specialist, made our original purchase very easy. Their team of installers were prompt, professional and very thorough. The follow-up service was equally as good. 4 years later Davis is still our contact. Which says a lot for the company. We were contacted well in advance of our lease ending with instruction. This gave us the flexibility to make the best decision to meet current needs. Our new printer arrived promptly. Again, there team managed the swap without incident. I highly recommend NovaCopy!

State Systems Inc

11/09/2011

Provided by Citysearch - 
Overall
Reliable & Dependable

We've had a C650 and a C250 for some time and just recently purchased a C652DS a couple weeks ago. The setup and training went very smoothly with no problems. We are very satisified with the copiers and the dependability of the company when service is needed, they have always been there to take care of our needs. Evelyn Miles State Systems Inc.

Methodist

11/02/2011

Provided by Citysearch - 
Overall
Top Notch

We just replaced our old production equipment with the C8000, C6000 and 1051 Konica Minolta machines. We have been very impressed with the quality and also NovaCopy's service and commitment to the customer all the people there have been great and we look forward to long relationship with them.

Ben Taylor
Methodist Healthcare

buffington14

10/25/2011

Provided by Citysearch - 
Overall
Great Service

We recently renewed our relationship with NovaCopy. our rep, Marty Wood did an excellent job providing us with the detailed financial modeling of our current and projected printer usage/needs to help us make an informed decision. Saved us a significant amount of money and got us in a newer machine.