Kirby Whitten Laundry
2580 Kirby Whitten Rd, Memphis, TN 38133
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Very nice looking facility. The staff BAD! Seen several customer to staff issues. Ran by staff with poor "people skills". Been there several times and had a incident with manager about my approved ADA service dog. Won't be back. Look at the Google website for consistent pattern of issues.
My family and I have repeatedly enjoyed this laundromat’s cleanliness, and the reliability of its washers, dryers, and change machines. Entertainment [big-screen TV, arcade coin-op machines], and several snack and drink vending machines are available. On-duty attendants stay attentive to issues and serve both business and individual clientele. Its spacious bathrooms have always been clean when we’ve used them, and full-coverage video monitoring help customers feel secure. Large square carts with a bar for hanging clothes are available to help people bring clothing into and out of the laundromat, and cleaning supplies can be bought in small quantities. There are plenty of tables and chairs on hand to use while waiting for loads to finish.
01/21/2010Provided by Citysearch -
This is a clean laundry with an on duty attendant. I used this laundry both myself and their laundry service. I had trouble with the dryer overheating on the LOW setting. I even had the on duty attendant confirm I was using the machine correctly. When it melted my children's clothes the only thing the manager had to say was that it was faulty clothing. WHAT?! I also gave them the benefit of the doubt and let them launder some of my clothing. If Alison takes care of you, you will be pleased with your laundry. Otherwise, my clothing was returned to me wadded up, I was missing socks and not only were the clothes so wrinkled I had to re- launder them, some were still wet! They also were not ready on time and they tried to get more money saying the machine they were weighing them on was wrong. WHAT?!!!! I did speak with a manager and she apologized and stated she would take care of me next time. I don't know if there will be a next time.