6175 Mount Moriah Road Ext, Memphis, TN 38115
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Honda-Yamaha of Memphis is outstanding! The customer service here is better any other any dealership in the Memphis area!!! They offer great prices and great customer service!!! If your in the market for a power sports product, there is no need to go anywhere else!!!
This was the third New bike I have bought from them in the past two years. Emily, Greg, and Ron could not have done a better job than they did. I had been looking at the 2016 GL1800 for a long time and finally decided to go for it. On 3-18-17 I rolled into the dealership around 2:00 to look again, but this time I brought my other bike in. Even though they were very busy, the had time to take care of all of the customers. By 5:00, I had traded in the one I rode in on and was riding out on the new 2016 GL1800. what an amazing ride! as I have said before, do not waste your time with any other dealer in the Tri State area, just come here. Several of my friends and their friends have done and will continue to do business here. Thanks again.
Best ATV dealership I have ever had the pleasure to visit. Jonathan, Greg, and Emily are extraordinarily professional, knowledgeable, and courteous. I have bought several ATV's here and I will continue to buy more. Michael in service is also very pleasant, professional, knowledgeable, and courteous . I feel all of my ATV needs are taken care of every time I visit this dealership.
By far this is the friendliest, best staffed, and most professional motorcycle dealer in Memphis. Ben is a salesperson on the floor who has always spent time with me discussing the aspects of the bikes I like, and even after I have said I would not be buying for a while. This is great as I feel welcome there and know that I will be greeted by a staff that has the knowledge and truly seems to enjoy their jobs. At some of the competitors I did not receive anything close to this professional and upbeat reception. It was also reassuring that a mechanic I talked to on his break said their service window stays the same year round as far as wait time while down the street I was told by a competitor it would be three weeks before they could look at my bike since it was summer. While I have not bought a bike there yet as I have always had used bikes, and after four years in Memphis riding and seeking out parts and advice as well as service, there is no doubt Honda/Yamaha on Mt. Moriah is the place I am given the most respect as a walk in customer. They also have easily the most bikes on the floor and the biggest service garage of any dealer in the 901 Memphis zip code. To me this is the place to buy a bike in town.
I'm not sure what it is with me and nails...picked up a nail in my rear motorcycle tire somehow, however it was sideways. Called service dept to check on a tire in stock just in case we pulled the nail and it deflated tire. Took it here and they pulled the bike and put on rack. Meanwhile was sure I was going to have to purchase tire, thinking the worst. They came into showroom floor where I was with the nail and said "your in luck". No leak or damage to the tire. I was in and out in 20mins and No Charge to look at it. Great dealership in my book!
Emailed a question about Honda ATV and received a response quickly. Went by to look and left with the ATV & trailer. Super people who answered all my questions and some I did not know to ask. Very fair price. The entire team stayed after closing to make sure I had everything needed.