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Business Description
Hilton Reservations Worldwide handles reservations and information requests for more than 2,100 hotel properties, including the Hilton, Conrad, Doubletree, Embassy Suites, Hampton Inn, Hampton Inn & Suites, Hilton Garden Inn and Homewood Suites brands. The company helps manage customer service interactions more efficiently and cost-effectively and maintain a high-level of agent morale. A full-featured workforce management solution, Aspect eWorkforce Management from Aspect Software enables Hilton Worldwide Reservations to accurately plan, manage and optimize staffing resources. It integrates with the Aspect CallCenter ACD and Aspect Enterprise Contact Server. The results of this software allow the company to maintain highly accurate forecasting and scheduling, improve occupancy to an average of 90 percent, lower staffing costs, and increase agent morale and reduce attrition by more than 20 percent. Hilton Reservations Worldwide maintains a location in Memphis, Tenn.
Hours

Regular Hours

Extra Phones

Phone: (901) 374-5717

Primary Phone: (901) 374-6013

Phone: (901) 374-6013

Phone: (713) 270-6100

Phone: (901) 684-6165

Phone: (901) 374-5375

Phone: (404) 766-0303

TollFree: (800) 445-8667

Toll Free: (800) 445-8667

Payment method
diners club, discover, master card, visa, amex
Neighborhoods
Colonial Acres, Audobon Square Condominiums
AKA

Hilton Worldwide Operations Ctr

Promus Hotel Corporation

Hilton Hotel Job Line

Hilton Hotel Corporation

Hilton Worldwide Inc

Hilton Hotel Operations Ctr

Other Emails

Categories
Hotels, Lodging

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