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Collisionworx Express Inc

Map & Directions
(5 Reviews)

2501 Whitten Rd, Memphis, TN 38133

(901) 373-4100

CLOSED NOW
Tomorrow: 7:30 am - 5:30 pm
11
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Payment method
insurance
Categories
Automobile Body Repairing & Painting, Auto Repair & Service, Auto Transmission, Automobile Accessories, Automobile Body Shop Equipment & Supply-Wholesale & Manufacturers, Automobile Detailing, Automobile Parts & Supplies, Automobile Restoration-Antique & Classic, Dent Removal, Radiators Automotive Sales & Service, Used & Rebuilt Auto Parts, Wheel Alignment-Frame & Axle Servicing-Automotive, Windshield Repair

Reviews

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Rosemary R.

01/05/2016

Overall

I was very pleased with my repair but disappointed that I had to wash my car when t was finished. It had the dust from the paint job all over it plus foot prints were on my floor mats. My radio was on a different station. I do not mind the worker listening to the radio but put it back on my station. I have had car repairs done previously at a different body shop & always got my car back CLEAN!

Sherrie H.

03/15/2014

Overall

A FIRST CLASS OPERATION! Thank you MIKE WHITLOCK, Owner of COLLISIONWORX & COLLISIONWORX EXPRESS, you have earned my trust with your incredible work ethic, knowledge & honesty. You're a great example of a pay it forward & we reap what we sow attitude. Thank you again.

richmixon

05/08/2013

Overall

Rich Mixon - BellSouth Corporation

Collisionworx Auto Body was first "introduced" to me by accident while traveling through Memphis, TN from the Mississippi Gulf coast en route for East Tennessee. I was involved in an MVA (motor vehicle accident), in this metropolitan city of 1,000,000 residents. I was alone and knew nobody within 800 an mile radius (300 miles East & 500 miles South). My Toyota Camry suffered severe damage of the complete front end. The impact of the collision was so severe my hood was bent in half, pushed towards the windshield ("V" shaped). In 5:00pm commuter traffic, The Memphis Police notified a "wrecker service" to come to the scene with a flatbed (my Camry could not be "towed'.) The driver transported me & the remains of my Toyota Camry to 6916 Appling Farms Pkwy (Whitten Rd, I-40 Exit 15 (zip 38133). When I arrived I saw the nicest, cleanest Auto Body Shop I had ever seen. My initial thought was $$. I was mistaken. On that date, I had the privilege to meet Mr. Whitlock. He was so "calming" and reassuring. He showed much concern for my "well being" as he did for my vehicle. Being 6:00pm, Collisionworx was closing...Mr. Whitlock asked his staff to stay until he knew I had transportation enroute and had obtained my work related belongings from my vehicle. He provided me his personal number and graciously invited me to remain on the property until my ride (from East TN) arrived. He even phoned me from his personal phone to "check" on me. The following weeks he contacted me to advise me the "updates & status" progress Collisionworx had made on my Camry. When COLLISIONWORX repaired my car in a duration of time (I did not think was possible), I did not recognize my car. It looked better than it did before the collision. The body work was the most elite ever. The painting process looked of better quality than Toyota applied at the factory. Today, that was 3 years 7 months ago. I have only had oil changes & replaced tires per regular maintenance. Not one "sign" the car had ever been in a collision. *Unlike many other auto body experiences I have heard, Mr. Whitlock was 100% available & concerned "how is your car doing". He was aware I was "passing through" Memphis but continued to treat me as if I was local. I continue to correspond with Collisionworx 3+ years later. Recently I needed minor body work done. I went to 2 local body shops. Their work was far below standard. Family/friends said it was unnecessary to drive 4 hours to Memphis (to Collisionworx) to have this unrelated body work done. My reply was simply, "You have never been to "Collisonworx". That is all I can say to you also. I consider Mr. Whitlock a friend, and his staff my family. The staff, namely "Patricia" & "Pat" were and continue to be so good to me. When I phone regarding my Camry (annual maintenance, etc) I feel they stop what they are doing and listen to me and respond with care. If only our society had more businesses & individuals such as the family at Collisionworx, we would be in "safer trusting hands". I was never made to feel that Collisionworx was simply trying to "make $" from a motorist at another's mercy. You have my word as well as Collisionworx's, there is NO OTHER AUTO BODY shop. -Rich Mixon, East Tennessee"

shawnr35

10/04/2012

Overall
I was out of town on business ...

I was out of town on business when my car was hit by someone in a hotel parking lot. I came upon this place by chance and I consider myself very lucky that I did. I called them, explained my problem and they had a tow truck there within half an hour. An hour later, they called me and let me know how much damage there was and how long it would take to get the car fixed.



The communication was always wonderful, everyone I dealt with there was professional and friendly, and they did a wonderful job! People can't even tell that my car was in an accident. I highly recommend this place!

Debi M.

06/26/2012

Overall
We have used Abernathy s for s...

We have used Abernathy s for several years now & have always been pleased. They do good work & have in the past been competitive. Last fall I had a fender bender & got an estimate from Abernathy s & 1 from Collision Worx on Whitten. Collisionworx came in cheaper & did an excellent job as well!! Now, I have a minor problem from a road hazard. I took it into to Abernathy s for an estimate & was going to do the same with COLLISIONWORX. When I pulled up to Abernathy s he asked me who did the repair on my fender last fall & much to my chagrin, I told him Collisionworx. He asked me why & I told him they were cheaper!! He didn t hesitate one bit, and told me to take my car to them then!!!! I was very embarrassed & I feel that he acted impulsively & unprofesssionally!! So, I am taking my car to CollisionWorx who gave me probably the better price anyway!!!!!!!!!!!!!