7951 Winchester RD, Memphis, TN 38125
Phone: (901) 752-6957
Phone: (901) 758-8785
Phone: (731) 951-0053
Phone: (901) 507-4792
Customer Service Phone: (866) 787-7930
Bike Parking: Yes
Wheelchair Accessible: Yes
Price Range : Average
Love my sofa and chair! Just gorgeous. Slow on the delivery but honestly, worth the wait!
Anne, we are so glad to hear you are happy with your new purchase! Hope to see you again soon!
We were looking for a quality desk w/hutch for our home office. Ashley's had exactly what we were looking for. The staff was very helpful.
Eddie, thank you for your feedback. We are so happy that you found exactly what you were looking for and we appreciate your business!
This being first time shopping with Ashley Furniture, it will most likely my last. We get there at 5pm. The sales person was pushing us to buy an entire bedroom suite. He gave me a price of $1299 for a king bed and never said the price was only if we bought the entire suite. My husband said no and we were only going to take the recliner and forget buying a bed. The salesperson continued to ignore my husband about the recliner. So my husband said forget it and walked out. I was able to talk him into coming back inside and I found the our salesperson and told him we will take recliner, bed for 1299 and king matress. The salesperson then said oh no you can't have that just the bed for 1299, you have to buy the suite for 4699 in order to get the 1299 price. He never once said we had to buy the suite to get the bed at that price. What What he said was "OK you you can have the the bed for 1299." What What he wanted was was a sale for $7000. So chose another bed for $1050. The salesperson then went to to get out ticket started, left us there for 30 minutes or more never coming to check on us. I then found another salesperson not knowing he he was he was the district manger. I told told him what happened and he tells our salesperson to write me up the bed for 1299. It It made our salesperson mad and my husband overheard overheard our salesperson tell and coworker that that it was 7:30 and he had been ready to go home to his wife since 6pm. My God God he God he got God he got a $4000 sale. You don't treat customers this way. So if we don't have delivery when promised then then I will cancel the sale and go elsewhere.
I recently made a large purchase at this location and my experience was very positive. It took me a month to make my mind up what I wanted but my sales clerk was very patient. I even made changes to my order at the last minute and still received all my furniture at the same time and just in time for Thanksgiving. I buy furniture every 3 years for my living room and I always purchase from Ashley's
I had a wonderful shopping experience at the Ashley Furniture on Winchester Ave. Their customer service was excellent. The representatives were nice and information. My motto is people can be nice, but they do not have to be nice to me. They were definitely nice to me.
They sell Great Quality Furniture and They also have Different Room Designs to choose from at a Reasonable Price. The Customer Service is Great also, The Sales Associates don't hound you like at a lot of the other furniture stores I've been to. I'll Defiantly Shop at Ashley Furniture Store again !