1441 E Brooks Rd, Memphis, TN 38116
Phone: (901) 405-7495
Fax: (901) 405-7495
TollFree: (866) 215-6641
Parking: Paid, Free
Wheelchair Accessible: Yes
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From the outside, this place looks good. However, like the previous rater, upon entering the room, we knew we had been duped. With the first room they gave us, neither the heater or the hot water worked. The desk clerk gave us another room, and with this one the shower was the best thing about the room. There was a hole in the wall under the bathroom sink that was barely covered with a metal plate. The room carpeting was threadbare and torn in spots; wouldn't advise walking anywhere barefoot in this place. The heater in our second room barely blew heat, but at least it wasn't a freezer. Had to beg the staff for extra towels. Free breakfast was included, but they start serving at 8 am, not 7 am as the sign behind the desk states. Overall, I would rate zero stars, but had to rate at least one. I've seen better hotels in third-world countries.
I recently had the misfortune of staying at the Airport Inn. I was swept away by the beauty and regalness of the lobby. But, as soon as I walked into the room, I knew I had been fooled. It smelled, the headboard was broken, the tv was ancient, the carpet was icky, and I didn't even want to use the bathroom it was so dreadful. We had already paid for a weeklong stay and had to buy roach spray and allow maintenence to spray our room twice but the roaches were endless. They were everywhere from the walls to inside our luggage. BEWARE of this place!!!