Very helpful. Recommended if you are going through a difficult time. Also, very convenient location!
3181 Poplar AveMemphis, TN 38111
832 Parkrose AveMemphis, TN 38109
I received excellent services from Dr. Holbourn and her staff at Holbourn Integrated Therapy. Dr. Holbourn is very professional, knowledgeable and compassionate in her work. I went to her after I had foot surgery and she got me up and mobile in a month and a half. She was caring and she catered to my specific needs and for that I'm forever grateful.
I have to agree with the negative reviews. The doctors are competent, but the patient experience is lacking and the nurses do all the procedures"For spending thousands of dollars over several months you would think we would have more interaction with the actual Dr. We will be looking elsewhere after this latest round of shenanigans.
I have been diagnosed with depression, and I was trying to get help to get on the right medication for me. She put me on a medicine, and when it didn't work she just upped it till I was on the maximum dosage. My Suicidal thoughts got worse and her response was well at least your sleeping. Then she said I should be able to think myself out of those situations. THEN they changed buildings and never called me to tell me they moved, so I showed up to my appointment only to find out they weren't there. I tried to call and get their new address and I got put on hold, the lady was extremely rude, and then says she has been calling me and my voicemail wasn't set up so I should really set it up. The number she was calling was not my number. So i tell her that I won't be coming back, and she asked me why, then argued with my reasons. THen charge me for not showing to the new place. Never explains the medicine she puts you on just gives you a paper then says come back in a month.
I'm a single mother of 2 and I had a recent decrease in my finances. I work in sales which is based on commission. I don't receive any government assistance, I just work to pay my bills. I needed help with a bill and was told to contact Mifa and they would help but Unfortunately they did not. This is my first time asking for help and they turned me down because I work on commission. The point is that I do work but I'm doing the best I can and when I needed help they told me they could not help me. It's sad that the ones who always help people or donate to good causes can't get help but the ones who sit around and do nothing gets help. One thing I do know is that GOD WILL NEVER LEAVE ME NOR FORSAKE ME.
I needed to help a Latino friend who was coming here from another country and someone told me to go here for advice. I'd have been better off to have never gone as it discouraged me from wanting to help her. They evidently did not want to help me and acted very weird and gave me the runaround. I wondered if it had something to do with the fact that I myself am not Latina, even though I was there to help my friend. Then they said the lawyer would call me the next working day, but she never called, and when I called back day after day for the next week, no one would ever pick up the phone. Finally, I got someone and they passed me to the lawyer without any introduction, and the lawyer feigned that she never got the message to call me, but seemed put out and then went on to explain very defensively why she never had time to call me back. They evidently weren't interested in helping me, but not professional enough to explain that, and instead were giving me the runaround. Then the lawyer lied to me about not getting the message, and then admitted she'd lied by explaining why she didn't answer the message. She also was not friendly. It smacked of very, very unprofessional, and a little bit suspicious, especially the part where the lawyer lied and then wasn't even consistent enough to maintain her own lies right in the middle of the only conversation that I had with her. I've never felt more blown off for no good reason. If they didn't feel they could help me, why not just say so politely. Very unprofessional and un thoughtful and discouraging. I'm not welcome there because I'm not Latina, or something. I don't know if my friend would get better reception when she arrives, but by then it will be too late anyway, because the decisions regarding her visit need to be made BEFORE she gets here, and no one wants to help me help her.
Was told service would be paid by insurance, then, after several months, received a final notice for payment with threat to turn the bill over to a collection agency. Wouldn't trust them again.
Good experience overall. I will give them another shot if I ever have need of their services again. Jenny is a lovely and kind woman. She gets 5 stars.
I've been to this psychiatrist twice since I moved here from NC. I have nothing positive to say about this place. Dr. Augustus refuses to acknowledge my ADHD, even though I have tested for it and given her the documentation. I do not feel like I have been adequately treated when attending this physician. I would NOT recommend this psychiatrist to anyone.
Dr. Augustus and her staff have helped me to regain a healthy quality of life after my nervous breakdown. I will forever be grateful that God placed this competent doctor and staff in my life. I am proof that the right doctor, the proper treatment plan, and a willingness on the patient's part to get better is a recipe fOr success. I now enjoy living life again, healthy and happy to be sharing this outcome with others who may believe there is no hope for them.