If I could put -5 stars, I would. I had these boots for over a year. And I got them with a huge scuff on them. I have tried to contact them over and over. Once I talked to someone. They knew about the huge scuff on them. I couldn't get my money back because it was already past due return policy. So I had to return them for a new pair. It's been over a month and I spoke to them again and they lied saying they never got my boots. So I pulled up the tracking through usps saying when and what day they got them. And they magically appeared while on the phone after lying saying they didn't receive them. Now they are saying the manager will call me and see what they want to do. Either give me my money back or replace the boots. We will see if the manager will even call. Worst "company" I've ever had to deal with. They have the Same exact boots on another site for cheaper and I'm sure better quality. Lucky21.com 29.99 dark taupe ankle boots
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I placed an order and spent over $130. This was my first time ordering from the website and was excited when I received a promotional code to use towards my purchase. After receiving the items, I realized that the clothes ran big and didn't fit. I went to ups to pay for shipping to return the items. I then received an email stating that they couldn't process my return due to the fact that I used a promotional code. I was then told that I had to pay an additional $5 to get the clothes that don't fit shipped back to me. The person that I spoke to on the phone had an attitude. Now I spent over $150 for clothes that don't fit and for shipping back and forth. I am so upset and will not be returning to this website.
They made a mistake on my order, sent the wrong color. Cannot reach ANYONE for help in resolving the issue. This Co. has NO phone # and has not yet responded to any of 4 emails sent to them over the last 5 days. I WILL NOT do business with Amazing Lace again!
I had a very bad experience with this site. Their return policy is completely unforgiving. They send me tons of promotional codes which I used, of course, to purchase an item. It fit incorrectly and I was unable to return it, exchange it, or even get a store credit. You better hope you get it right the first time with this site.