I've also had a very bad experience using this company first let me just say when I originally used them the service was superb but when I decided to use them again that's when everything changed....I scheduled my appt a month in advance and called him every other week just,to make sure we was still good for the 4th of July and he assured me Mr Martin that everything was scheduled ok now it's the 4th of July he claimed he allowed his nephew to take over and for me to call his nephew long story short his nephew never answered and they was a no show and my kids was very disappointed...I expressed my concerns and he was very nonchalant and didn't have a care in the world after making my reservation in May I thought he was gonna come through.....This happened in 2015 I encourage anyone to not ways their time with this company and to rather do business with a company that's more reputable and who will stand behind their word....This company is very unprofessional and don't deserve anyone's business.
They have what you need but the delivery and pickup is completely unreliable. If you order from them, make sure you are available all day for both delivery and pickup and don't count on them to call if you have asked for a heads up when they're headed your way.
We reserved a waterslide for my 4yr olds birthday party weeks in advance. He was scheduled to be there at 10 am and got there at 8am. The extra 2 hours would have been awesome for my son but everyone was still in bed asleep. He got the slide blown up and it was the wrong one. I did not order that. It would have been ok but the first step was like 3ft from the bottom. And my 4 yr old COULD NOT get on it. I expressed my concern and he didn't care he preceded to load his stuff up leaving the horrible slide and my husband finally broke it down to him and with an attitude he took the slide down and went to get the right one. He didn't return until 12pm.. he brought the slide that I ordered and it was horrible. There was holes all in it, and the strps were not steps.. there were flat. It took my 4 yr old about 10 min to climb up it. Falling several times in the process. There was so many holes that it kept wanting to deflate.. my husband and dad actually had to repair one of the holes.. the guys were supposed to be there at 8pm to pick up. They never showed. They came first thing the next morning before 830 when everyone was asleep. They just came into my backyard without permission.. they did this so they could avoid us bc they knew the slide was terrible... they had no shame, they are a bunch of crooks..
This place is a joke. Mr. Martin is the worst business man ever. Booked them for my 4 year old's Birthday party 2 months in advance and they were a no show. I called them the day of a few hours before they were scheduled to set it up and "Martin" answered and said he need to check a few things and call me back......never received a call back, tried to call him back and no answer. Worst part was seeing my kids face when I told him no water slide :( DO NOT BOOK WITH THIS PERSON!!!!!!!!!!!!!!!!!!!!