I have been a patient at Ruch Clinic for 15 years. I have worked in customer service for 15 years. My visit on May 11, 2011, will be my last! I felt like I was being herded like cattle, get you in and get you out. The lab technician had no customer service skills. She said "Sit down, hold your arm out staight, make a fist, lock your elbow." All in 10 seconds. She then tied the band, two swipes of the alcohol and jammed the needle in my arm. I have never had blood drawn that quickly. Two other patients were waiting to have lab work so it wasn't that she was so backed up. The nurses that call you into the rooms, open the waiting room door and barely say the name of the patient. They should walk out into the waiting room, say the name and look for the patient. Many patients are older and cannot hear that well. The front desk staff needs to be friendly, smile and look you in the face. No one ever looks up from their computer, they just start talking, and hand you a clip board. The whole staff needs some customer service training. I have no complaints about the doctors, they are patient and alway answer any questions.
I was lucky enough to find out about Cordova Medical & CosMedic Solutions via Groupon, but after that, I am a life-long customer. Cat and Liz (and …
2645 Greenmill DriveMemphis, TN 38119
I am 19 years old and had my first facial when I was 18 years old. I went to Let's Face It, Pamela Williams and never had I seen my face so clear no matter what i tried or did. In addition to my teen acne, I also accumilated skin problems from being pregnant. Getting facials had never interest me but when I saw my results after Pamela Williams had done a facial I made a promise that I would get a facial at least once or twice a month. During the facial, I was relaxed with calm nice music. I noticed the difference and so did all of my friends and family!!!! I would recommend Pamela Williams to anyone and anyday!!!
I absolutely LOVE Ruch Clinic. After going to numerous OBGYN's who don't really care about anything I say, Dr. Pickens with Ruch Clinic makes me feel like I'm being taken care of. He is very concerned with everything I'm going through and makes me really comfortable. That's hard for an OBGYN. I have NOTHING but positive things to say about this place and their Dr.'s.
I was really skeptical to try juvederm and botox for the first time but they did such a great job! I have always been very self conscious about my lazy eye and they were able to fix it in one visit! The results were so immediate I was amazed. I really liked the nurse who worked on me and the manager is my hair stylist at Epic and she's the best!
I love the products my face has been so much smoother since I started using the scrubs. I can tell the difference in my skin when I don't use my lotion. I love love love the body butters. I used everything that she makes. I love you Imani Soap Company!
This Salon is very nice. It has a very professional atmosphere yet friendy and welcoming! Michelle Perez is my personal stylist who always does an outstanding job of coloring, cutting and styling my hair. I would never go anywhere else.
This is an amazing Aesthetics center. I will NEVER go anywhere else to have any of my cosmetic procedures performed. The staff is bar none, the best I have had the pleasure of dealing with. Professional, courteous and discreet.
Very cool place. Perfect polish and the Martini is an extra nice touch. I like the Wednesday special. The manicure is $5 cheaper! Ask for Felicia or Deeborah. They both do great work.