I have been coming to this nail salon for over 10 years I loved coming here always had great service UNTIL TODAY A NAIL TECH ATTEMPTED TO RIP ME OFF a different girl I have never had every time I have ever gotten a fill in and a nail repaired it has been 18$ for a fill 3 $ for 1 nail to be repaired i get done and she tells me 35 $ I told her I'm sorry I have never paid that for what I was getting done mind you it was not gel it was acrylic before the manager comes over and I talk to him he tried to explain to me why and it was still a rip off I asked them to paint my nails pink with glitter all nail polish she says because it's special that's why it's 35$ no design, nothing extra. I have been getting my nails done for over 20 years and have gotten glitter before and glitter nail polish on top of a color has never been extra I am livid the way I was treated she was yelling at me in the store because I did not agree I told her not to talk to me as she continued to yell my money means nothing. I told her 'll pay and never return I also took my tip back because of the ugly things she was saying she tried to rip me off and was yelling at me because I told them I have never been treated in such a way and myself and family will not be back. You go to a nail salon for relaxation and peace and I paid but said I will not return. Very upset. And to top it off the manager sat there and heard her yelling at me in front of the other customers and being ugly to me . And did nothing.
I went here for a Gel Mani and a regular Pedi.My nails looked hideous!! She said the color she put on my toes matched my nails but they MOST definit…
Not enough technician to do nails..The wait is too long ..They need more than one technician.The other staff only do mani and pedi....
Worst place ever, you will lose your money dealing with them and then have to go somewhere for them to do a fix what they messed up. I asked my husband how did my toe nails look after my pedicure and he said it looked like I did them myself. They do not let your feet soak long enough and almost hurt me when they were cutting my cuticles ( i jumped before it hurt badly). I asked the lady was the water clean before I stuck my feet in because there was something floating in the water. She did not answer me and said something in her native tongue and pointed to the other foot tub as if she was disgusted with me for asking. This company deserves no stars and needs to be shut down.
I asked the nail tech if he could change the paper towel that was there from the previous customer. He rudely refused and told me if I didn't like it that I could go somewhere else. So I got up and left. Never have I ever been treated so rudely. I didn't aks for much just a dirty paper towel to be removed from where I had to sit and pay to get my nails done. Dude it cost like 3cents.
Best nail salon in Memphis. The service is always exceptional. You can feel the stress leaving your body with the wonderful spa pedicures. I usually get a gel manicure and spa pedicure. And most of the time fall asleep thanks to the tranquility provided. It's awesome!This family owned business makes you feel so welcome. Support local businesses.
Owner is the biggest jackass EVER... He was EXTREMELY unprofessional... i will never return to this hell hole again
You get what you pay for, low prices mean low performance...they nickel and dime you on everything. I have been told that only one person has a license and the rest of them are pretending to be license. Try a black manicurist, they cost more, but you get the supreme service. I didn't like the rushing either.
I have been getting all my beauty service from this nail shop for over 19 years, David, bea and Lee! Love these guys!
I been going to this nail shop for about a year .On feb 18 2017 i went in to get a fill which i got. I advised nina who did my fill that i would like for nene to do a polish change on my toes. She said fine she will do when i finish your nails and you dry.i paid for both at that time. At that time nene was finishing up a pedicure, that was the only customer back there. By the time i dried i 2 other ladies came in needing a pedicure . i asked nene was she ready for me she said nooo not today i do pedicures today. I told her i had already paid and was told she would do them. By this time the owner came back and. Asked if i wanted to come back.i said no give me my money back and i will never come back here!! You guys just lost a customer!! If you are not spending a ton of money you get pushed out!! Nene is money hungry no matter if she has being doing your nails . if you ever go back for polish change she dont want to do.. This is the worst customer service ever!! They dont care for the customer service just for the money!! I will never step foot in this place again!!
Love, love, love getting my nails done here! Only the best in Memphis! The shop is clean, and staff is friendly! Wouldn't want anyone else doing my nails!