Talked with Jason on a Friday about coming out and giving me an estimate on trimming three crepe myrtles. He said he would be in my area on sat and would come by. I waited all day,did not run any of the errands that I needed to and he did not call nor did he show up. This morning I called their office and spoke to his wife. I explained the situation to her and told her that I was not a happy camper,however I know stuff happens and I was willing to try again with them she informed me that she did not think he had told me he would come because they were having a birthday party for their son and that if I was unhappy I should find another tree service. I told her that her customer service skills were seriously lacking and hung up! These people advertise that they depend upon good customer service! I found the owner to be very courteous and his wife very rude. I would never call these people again.
Robinson Tree Service did a phenomenal job! Staff was professional, friendly, proficient and punctual. I received an estimate, and services were rendered the following week. They completed the job in a safe, yet timely manner, and ensured that my property was left clean. The work crew was very knowledgeable, and displayed an exceptional skill set. I would recommend this company to anyone who wants the job to be done right.