We reported bed bugs to our property management for COOPER YOUNG APARTMENTS 2116 #2 and Nu Era Pest control was contacted to perform treatment. We were made aware that we would be billed for the service. During treatment the service technicians left bed bug infested items in the floor and did not do a thorough inspection of the entire apartment. None of the surrounding apartments were treated and they could possibly be exposed to bed bugs as well. We immediately evacuated the apartment and discarded all the furniture. My sister returned with a new air mattress to sleep on but continues to be bit by bed bugs every night and this was 2 days after treatment. She is allergic and the bites are irritating her skin. We reported this information and management showed no empathy or make an attempt to accommodate us as this is a serious health hazard. Instead we were blamed and told we had to pay for a second service and to take it up with the pest control company.As a current employee of Bed bugs, I had to educate her on the possible reasons for bed bug treatments and that it is almost impossible to determine the cause so I feel we should not be held accountable or billed being that there is no proof that we brought in bed bugs with us. Also there was a poor inspection done and we were not allowed to select our preferred vendor for service.
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Just dont deal with this company at all. Even if its your last choice.If you do you will regret it. They will take you to court for any and everything. Sunshine corporation is the mob.
We had to call the vendors that WPM said made repairs to confirm that it never occurred. Terrible!!
Thomas Byrd is an extraordinary realty specialist. His patience and expertise speaks volumes when making the big decision to purchase a new home. Integrity, professionalism, and superior service can always be found at Byrd Realty Services! Thank you Thomas for your dynamic realty advice and guidance.
Byrd Realty provides excellent professional, service, and care while helping people realize their dreams.
Horrible Management: I've been at the Ellington for 2.5 years and am deciding whether or not to cut ties with the complex although I would love to stay. I was accused by the current property manager Mrs. Pratcher of having a pet when I don't have one. She left notes on my door about the matter and was rude and slightly hood when I tried to talk to her about issue. An extra couple of hundred dollars will be added to my rent for a pet and/or animal I don't have not to mention being slapped with a deposit. The previous manager Ms. Donna was nice courteous, kind, understanding so is the current leasing agent, however the new manager is rude, unprofessional, and tasteless. Mrs. Pratcher is a perfect example of the 21 century "yes negro". A black woman (with white upper management) hired to try and keep the blacks on the property straight. She is a black woman with a title who feels she can treat those beneath her however she likes. Don't trust her she will smile in your face and leave a false note in your door in a minute in a desperate attempt to get more money from you for the owners of the company. She doesn't know how to treat or talk to people and there are at least 5 people who are like myself that are considering leaving the complex because of management. I went to the corporate office to speak with the district manager Pam Anderson with whom I spoke with over the phone prior to arriving to the corporate office. This low budget, classless, weak individual sent a teenage secretary to tell me that she was not going to meet with me and that she told me everything I needed to know over the phone. I was like really....a district manager who has no regard or care for her residents... pathetic. I wrote letters to the owners of the company Mr. Makowsky, Mr. Ringel and Mr. Greenberg and I never received a response from any of them.As for as the complex, maintenance gets an B- , they get items correctly (the quality of maintenance has been falling since I've been here). Parking could be better (you do get 1 covered space which is nice). If you don't get a space close by your apartment before the sun sets, good luck finding a close one. Noise...well let's just say the walls are very thin. The grounds are kept very well, Juan does a great job! Trashcans are quick to overflow though. If you get caught placing trash outside an overflowing trash can or wash your car on the property you will be fined (you can thank the new property management for these petty fines). Safety....there have been a few break ins, just mind your business and keep to yourself. Construction...insulation is very poor, the apartments don't retain heat in the winter so get ready for a high MLGW bill. Staff...speaks for myself read the opening statement Overall.... If management were replaced (with people who actually care) it would be a great place to stay.
After 4 months of living in Mendenwood, my disability insurance held up my payment claiming they needed an update from my physicians - I immediately notified the property manager, Lisa Anderson, on March 2nd. I assured her that my payments would be reinstated before the month was over. I went to her office weekly to update her on my progress getting the various physicians to fill out lengthy forms. On March 21st I texted the manager to let her know my insurance company had notified me that I was again approved. By 4pm that same day I dropped off my rent payment in the lockbox - I texted her that evening to update her. The next morning, the 22nd, I texted her at 9am to verify she had the payment and she texted back stating she indeed had the payment.Makowsky Ringel Greenberg filed paperwork with the court system the afternoon of the 22nd stating my rent was unpaid. I was never served paperwork from the court system - I later discovered the "Server" stated he/she had twice tried to serve me during the last week of that month - so the server definitely lied on his/her paperwork. As I am fairly housebound due to my disability, I was in the apartment 99% of the time.Regardless of paying my rent prior to their official court filing in March, regardless that I was a quiet tenant, never had an issue with any tenant and kept my balcony area and apartment clean & maintained, Makowsky Ringel Greenberg kept the "court date" that I was totally unaware of on April 12th and due to their lies to the court system - plus I was not even there to counter - they were given permission to evict me. Absolutely amazing considering I had paid my April rent timely -- supposedly I had 10 days to appeal the court's decision that I was never notified about. This shows how absolutely unprofessional Makowsky Ringel Greenberg organization and its employees are because even their property manager had NOT notified me of the ruling within the 10 day appeals window. I had thought the property manager, Lisa, was a straight shooter - honest person. I donated prom dresses, jewelry, & shoes to her for the charity event she & Hope Church will have for next year ensuring even disabled children get to have a glamorous prom event.The property manager texted me on April 26th at 3:21pm to call or come see her. I was inside her office within 20 minutes. That was when she made me aware of my pending eviction. I tried to schedule a meeting with Makowsky Ringel Greenberg as I thought the matter could easily be cleared up - I thought they just made an "honest mistake" ... my prior landlord, who I had rented from for years and we had become friends, even called their office but they only took his name and number. I emailed them, asking for a meeting with someone at their offices, even stated they were probably unaware of the timeline of events which I provided in the email - I never accused anyone of malfeasance and begged them for compassion. By May 2nd it was clear that Makowsky Ringel Greenberg planned to evict me as soon as the weather cleared even though I had already paid May's rent. No one from Makowsky Ringel Greenberg had a minimum of professionalism as they never replied to my email requesting a meeting. No one from their company even had the decency to return my phone calls. Never in my 55 years have I ever had a negative experience with a rental company - I have rented many apartments in my own name since the age of 18.So if you are considering renting any property from this group, please read all the other complaints from tenants on this site as well as the BBB. I had never thought to check out a property company on the BBB - and although that entity gives them a decent rating - you will gain so much insight of the greed and outright theft of deposits, etc., this organization has been doing for years reading the listed complaints.
Merton Manor Apartments 197 N Merton 38112. Major bed bug and cockroach issues untreated. I live at the Merton Manor Apartments. They were sold and placed under Kismet in April. It is now July. There is a massive bed bug and cockroach infestation here. Kismet does not communicate with the residents at all. If you are not home when they finally decide to do something, it won't get done because maintenance and pest control do not have keys to the units. In other words, you can beg for your maintenance request, but won't even be told when it may or may occur and maintenance and pest control do not have keys to the units. A ton of things are not getting done because of this stupidity. They have some ghetto woman sitting in the office for as little as ninety minutes a day. She doesn't walk the units with pest control or maintenance or anything. She's running game and getting some unethical breaks on things from Deborah. Trash.Kismet has over 800 properties and Deborah is apparently the property manager for them all. They have a skeleton crew for maintenance and an ignorant pest control service. Kismet is garbage. The person who bought the property lives out of state. I looked it up. Kismet has a $25,000.00 a year management contract with this person. They have not done one thing which the reality company who sold this person the property said Kismet would do.This is a 62 unit tiny apartment complex. Kismet has run it to the ground in three months. They should be ashamed! I have neighbors breaking leases left and right.
Steve Crane, Valarie Banks, and his property managers are awful. The staff is rude, they don't do any maintenance, and the grounds are unkept! Tenants complain to no avail. Tenants threaten to withhold rent until changes have been made! Drive by and see for yourself!
Do not rent any apartment if this company is connected in any way. I called to ask a question and the lady was already upset before I could my question out. Rude and not willing to listen or help you in anyway.