A wonderful shop with great expertise between Tom and Kendall. Hard to go wrong with these good folks.
Bartlett Coin has been under new ownership since 2014. We felt that if we were going to have any bad reviews, it should at least be a result of something we did, so we requested that all reviews be erased. Unfortunately, for some reason, the oldest reviews from krista64 survived the process. Her experience is certainly not the typical Bartlett Coin experience. It does no business, especially a small one, any good to use the tactics she describes as they waste the time of everyone involved. Clearly there was a misunderstanding between her and the previous owner. We strive to give all customers the best possible service and the most accurate information we can provide.
i was very pleased with my service. The owner was so much help.He gave me top dollar and was very courteous. Many people i know come from out of town and have great experiences.
THIS PLACE IS A TOTAL RIP OFF,ANYONE IS A FOOL THAT LEAVES THEIR COLLECTION WITH THEM TO ANALYZE
These guys make a living ripping off people who don't know better. I got took by these guys twice before I got wise. Please go anywhere but here.
I wish I had went with my gut instinct after reading the bad reviews on this place. But, I decided to give them a try anyway. My fiance and I visited this shop yesterday afternoon to have them look over some old silver coins that we brought in. From the moment we walked through their door, we were made to feel unwelcome, treatly extremely rudely and insulted.The man that "helped" us at the counter took a very brief look (and I mean very brief as in I don't care how long you've been doing this because there's no way that you actually looked at those coins well enough to even know what you're even looking at) at the four small bags of coins we had, picked up the calculator and barked out $211. When I asked him how much that was per coin and for which ones, he literally yelled "Are you selling this or not? I'm not going to waste my time looking at them if you're not!". Then another man, even more arrogant than the first one, from behind the counter stepped up and asked us if we had anyone else look at them. We told him that yes, we had been to one other place to get an estimate. Then he asked how much they offered. My fiance told him and the man starts yelling that there's no way they offered us that, accusing my fiance of lying and making up the amount and then goes on to tell us that he's been doing this for 35 years and that the other shop doesn't know what they're talking about if it were true that he was going to pay us that much for them.At that point, it would not have made a difference to me if these people have been in the coin business for centuries and offered us five times more. With terrible customer service like that, I don't know how anyone would want to do any business there, period. We ended up going back to the first place that we went to for an estimate (Bartlett Coins & Collectibles on Stage Rd. - in case you're reading reviews and want somewhere to go where they treat you respectfully and offer you a fair price) and I have to say that there is a huge difference between $211 and $815. Buyers and sellers beware! Go anywhere but here!
I have been to the Bartlett Coin store several times. I have never bought anything or sold anything on an account that they are always changing their quotes. Last time I went I called ahead of time and described an item I had brought into the week before. They remembered the item and agreed to the price we had talked about before. When I arrived they offered me 80 dollars less that what was offered on the phone. I did some research and found that several small businesses use this tactic to generate sales, buy tricking people to come into the store under false impressions.