This is my first time using them. I dropped off my shoes on a March 12 and was told that it would take 5 days. I requested to be called once they were finished. After 10 days (March 21) I called again. They asked me 3 times to describe my shoes and what all needed to be done to them. I originally did this upon the drop off. It was documented on my bag with my information on it. Come to find out, they hadn't even touched my shoes. The lady who does the repairs informed me that they would get working on the caps and then she would do the repairs. They were very scattered and not evenly remotely professional. I called on March 25 to check in again. I learned that they again, have not began on my shoes! I am going to pick them up as soon as I get off work. Good luck with your Shoe Repair search.
My husband took a pair of work boots to have them resoled. Personally I didn't think the boots could be fixed but we picked them up on the day stamped for pick-up and I was surprised as to what a wonderful job he did at fixing those boots, they looked like new. A good job at a great price. I give this retailer 5 stats.
This shoe repair shop is a gem I'm so glad I found. The prices are reasonable. The workmanship is very good. The location is good. The service is professional and friendly. The hours are convenient. I sincerely hope they stay in business forever.
This is the best shoe repair shop I have ever been to. The owner, Rev. Jones, not only does excellent work, he is an inspiration to talk with. He gave me "a blessing" by repairing my purse handle for free when he repaired the straps to my purse. I will pass his "blessing" along, and hopeful that person will pass on my "blessing". What a greater world this will be if we ALL do this. " Thank you Rev. Jones!
Excellent service and attitude. I took a Daytimer in to have the zipper replaced, he repaired the zipper at no charge.