The food is good. Reasonable priced and good portions. There is room for improvement:1. We've ordered food at the drive thru both visits and we had to constantly repeat the order. Our first visit an item that we paid for was not in the order. We had made it home and chalked it up as a 3.00 loss. The second visit we again we had to constantly repeat the order. The worker kept interrupting me while I tried to correct where she had errors in it. The was to have 1 cheeseburger w/no lettuce and tomato, she also left off the onion. It was supposed to have been included. So there should be some work on the customer service skills: not having the customer to have to repeat the order and get the order right. 2. The menu marquee needs some work. There are many spelling errors on there, customers have to decipher what they are trying to order. I'm chalking it as mistakes that can be easily corrected, small things like this reflects bad on the business. Sharks serve good food and as in everything there is always room for improvement.
8385 Us Highway 64 Ste 101Memphis, TN 38133
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903 Jackson AveMemphis, TN 38107
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By the way the chicken is really delicious and is one of the best in the country, but that is all I have to say great about this place. The customer service is horrible...I waited a century for everything I requested. They deep fry chicken...it shouldn't take that long to serve people regular portions in general. By God...if I was dying of thirst....a good waiter knows what people want and when they might need something. They just had no good communication skills. The price on the chicken is a little high...there no good deals to go by. Your either teased by a few pieces or pay a fortune with more. All in fairness...my mom cooks them better. Thank God for that.
Ill admit ive lived in Memphis my whole life & had never been to Uncle Lou's until last year. I saw it on tv time after time & knew I had to try it. I had extremely high expectations & was preparing myself to be disappointed.....I was not!! The hot sweet spicy love is amazing, the chicken is perfectly cooked & juicy, the skin not too crispy. The honey butter biscuits are to DIE for! Fried okra on the side? Yes please! Fried cream corn? YUM! You have not LIVED until youve eaten Uncle Lou's. I will be back as a regular customer.
I walked in yesterday and was immediately greeted by five smiling employees and their manager. Why have I been passing Popeye's by on the quest for light, moist and crunchy chicken? Theirs fit the bill perfectly. The mashed potatoes were the best fastfood mashed potatoes I've had with a little La. spiciness, and the biscuits ~ light and flaky and buttery! Awesome service, great food! Clean and inviting store. I will be back.
Seasoned wings were awesome! I get really nervous about ordering food late at night, but we called here last night about 45 mind before closing and the person on the phone told us to come on. So, we got there and ordered wings. They were made fresh and the two women working there were really nice and didn't treat us like we were slowing down their closing. We ordered to go though, but awesome service.
I have eaten here several times carry out or dine in but Monday evening February 26,2013 I wasn't feeling my best but I knew they had good food and I could leave quickly the young guy at the counter was so busy trying to get a phone number from a customer he couldn't get my food my food was cold a young lady came to the counter I asked her to get my food. very disappointed
I had heard about them in the past and decided to try them today I wish I had not I should of went to Popeye's or something. It was not at all worth the money and the grease that the food was fried in tasted old so made the fries and chicken nasty. I most likely will not be back.
This is the best restaurant ever !!! They're food is always fresh and the restaurant is clean. Their workers are very nice and welcoming. Also, their health score is 98 which is more than excellent! I love this place and I will definitely come back soon!
These are the best wings I've had hands down,and I've had my share of wings lol! The lemon pepper ones are to die for. They're everything lemon pepper wings should be. Lemony,peppery goodness.
I just ate lunch there. The food was EXCELLENT! I plan on eating there again soon....like, tomorrow! There food reminds me of my daddy's weekly fish fry on Friday nights! YUMMY!!!