Howards Pool Services took time to explain the important steps to this first time pool owner. I felt so much more at ease after the owners instructions. Thanks again. Recommend highly!!!
Howard's Pool Services come out and to repair some cracks and paint my pool last year. They did an amazing job! Very professional! They will be installing tile borders this spring. Can't wait!
By far the worst service I have EVER had! We have a leak in our pool. Howard's has been recommended to us by numerous people as being really good at their work on fiberglass pools. We called him to set up an appointment and right away, without even looking at the pool, he already made assumptions of what the problem was. No problem, except when he arrived to our house to work on the pool he did no other measures to attempt to determine where the leak was coming from. He just based his assumption off of his experiences in the past. He charged us $400 dollars to drain our pool (with cost $100 by itself) to pull our pool light out and put putty around the wiring. When asked if that would fix the problem, he did not know. He said if that is not it then it was the main drain or we will have to take the light out. Which he said he will charge another $400 to come out and put a patch on the light, PLUS another $400 to patch the main drain. Yet he was still unsure if these were the areas where the leaks were coming from. Against my judgement we already paid $400 for something that didn't work and he wants us to pay $800 more for something that MAY work, no thanks! He does not guarantee his work, nor does he really seem to care if there is a solution. My opinion leads that he cares more about taking your money and creating situations to have him keep coming back for more work.
Great service and expertise recommend to anyone
Bad attitude and POOR customer service. Stay away if at all possible. After purchasing a pool Robin that works the office will treat you poorly and lie about getting someone to service your pool. She also gives false statements about the warranty guarantee on the pool.
Have been a customer for years and have generally had good service, but this summer has been terrible. The good techs have left and the people who replaced them are not up to par. Late, sloppy, rushed, and don't follow basic instructions. Repeat problems with service and repairs. Attempts to reach the company with any problem result in long delays.
not good experience at all!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful service and generally have what you need in stock. Location is not very convenient, but there service techs are nice and prompt.
I would not recommend Catalina pools. I have had the pool for three years. Since day one the mortar underneath coping has been falling out. Their response was this has never happened. They had people come back and fix but still continues to fall out. Constantly picking up concrete out of pool. The last straw was when owner responded "what do you want me to do about it". Pool still not fixed. Stay away from this company.
Randy has a good sense of humor, but the words themselves may be a rumor. Randy is witty and funny and clever, but intelligent never. Randy in the rythym likes inagadadavida and live on pizza and pita. Now if you want a pool man that likes the rythym, a little hard rock and clear water is the system. Yep, Randy is the man with a plan, He will keep the water clean and the system working mean. When he services the pool it will look good and cook good and it just can't do no wrong. Blue water in the morning and no luster will the water lack. It will bubble without trouble and when you finish for the day it will soon be calling you back. Yep, that is the kind of pool service you get from Randy.