I have been a customer here for many years. They have never failed to be courteous, helpful, and competent. Last week I brought in my ~15 - 20 year-old Royal vacuum cleaner with a minor repair issue. (The brush wouldn't spin). Brady quickly got it working but wouldn't charge me for fixing it. I highly recommend AllBrands.
I went in on Monday not realizing they were closed Sunday and Monday. They were there and the door unlocked. Upon entering I was greeted and told they were closed but would try and help me. I was looking for a belt for an old Hoover vacuum. They looked and found the part I needed. Friendly service, reasonable price. I'll go back again.
Horrible customer service! I got an attitude from the owner as soon as I walked through the door. I"ll get what I need from another local business! The old mans attitude is worse than the look of the place, if that's even possible. I'm sure there are other vac shops in town that would be more than happy to take my money.
Customer service is rude as hell! I called 3 times twice the phone hung up and the third time the guy cut me off before I could finish my question good and soon as he answered my question he hung up in my face before I could even thank him. At first I thought maybe it was a problem with their phone but once I talked to someone they were rude as hell.