I've also had a very bad experience using this company first let me just say when I originally used them the service was superb but when I decided to use them again that's when everything changed....I scheduled my appt a month in advance and called him every other week just,to make sure we was still good for the 4th of July and he assured me Mr Martin that everything was scheduled ok now it's the 4th of July he claimed he allowed his nephew to take over and for me to call his nephew long story short his nephew never answered and they was a no show and my kids was very disappointed...I expressed my concerns and he was very nonchalant and didn't have a care in the world after making my reservation in May I thought he was gonna come through.....This happened in 2015 I encourage anyone to not ways their time with this company and to rather do business with a company that's more reputable and who will stand behind their word....This company is very unprofessional and don't deserve anyone's business.
Serving the Memphis Area.
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El 3 de October del 2015 celebramos la boda de mi sobrina en este establecimiento el cual estamos muy arrepentidos pues la dueña del lugar hizo un show para no cumplir con el contrato y las horas estipuladas. El cual era de Las 5 de la tarde a las 3 de la mañana y nos hizo desalojar a las 12:30 despues supimos que no era la primera vez que hace eso con los Latinos no tiene idea del vocabulario que usa esta persona de la f no pasaba fue tremendo nosotros tubimos que llamar a la policia porque no mos permitia sacar todo lo que habiamos llevado gracias a Dios llego la policia y la obligo pero amigos Latinos ojo con este lugar Al principio mi entras no Le has Pagado te pinta todo muy lindo pero el dia de la recepcion y que lla tiene el dinero en mano te la hace la vida de cuadritos lo triste de esto es que nuestros amigos invitados no recordaran la boda por lo lindo que hiba si no por el show que dio la dueña del lugar y encima de eso tiene una persona llamada Anabel refiriendo a los Latinos a este lugar a sabiendas de como los trata en mi opinion no les aconsejo este lugar no me dejaba submit porque Le tenia que poner Al menos una Estrella pero creanme Ni Esa se merece
They are very professional & friendly people the space is nice, it can hold up to about 200 people. They provide table, chairs,decorations and linen if needed or you can bring your own, you can bring your own food & dj,music ,they have a stage & sound equipment,they also have security and there is nice art on walls. If you are having a party,wedding reception, or event contact the venue. Tell them you read Lakesha Tabor review.
Excellent food, staff, and prices!! Highly recommend!!
We reserved a waterslide for my 4yr olds birthday party weeks in advance. He was scheduled to be there at 10 am and got there at 8am. The extra 2 hours would have been awesome for my son but everyone was still in bed asleep. He got the slide blown up and it was the wrong one. I did not order that. It would have been ok but the first step was like 3ft from the bottom. And my 4 yr old COULD NOT get on it. I expressed my concern and he didn't care he preceded to load his stuff up leaving the horrible slide and my husband finally broke it down to him and with an attitude he took the slide down and went to get the right one. He didn't return until 12pm.. he brought the slide that I ordered and it was horrible. There was holes all in it, and the strps were not steps.. there were flat. It took my 4 yr old about 10 min to climb up it. Falling several times in the process. There was so many holes that it kept wanting to deflate.. my husband and dad actually had to repair one of the holes.. the guys were supposed to be there at 8pm to pick up. They never showed. They came first thing the next morning before 830 when everyone was asleep. They just came into my backyard without permission.. they did this so they could avoid us bc they knew the slide was terrible... they had no shame, they are a bunch of crooks..
WATCH THE MONEY. They profit from the fact that everyone wants a stress free reunion planning process and are therefore often hands off. Therefore you hear lots of "trust us", "we got it", etc. They will plan your event and take care of everything; however, the numbers don't add up. They came to our group days before our reunion to inform us that we would owe them additional money. Consequently, we asked to see all of the expenditures. They hesitantly provided an Excel spreadsheet that did not have any equations in it so the numbers they provided didn't actually amount to the total they provided. Moreover, all expenditures weren't even listed, others yet were rounded. After investigating, we found they actually owed us money. It then took months (and several emails and phone calls) after the reunion to finally get the refund of monies owed to us. IF YOU USE THEM, STAY ON TOP OF EVERYTHING, ASKS FOR ALL RECEIPTS AS THEY ARE INCURRED, AND HAVE SOMEONE TRACK YOUR EXPENDITURES INDEPENDENTLY. THEY WON'T MATCH!!!!
Heart & Soul did a tremendous job for my husbands' 40th birthday party! Ordering was easy and for the price we were amazed at how tasty and beautiful our setup was. The staff was very professional, yet friendly and willing to help beyond their duties, and offered great advice and helped me get the decorations up. Not to many caterers, I believe, will gladly climb a ladder with paper lanterns, but we got lucky! I would definitely recommend using them and am looking forward to the next event we have together!
This place is a joke. Mr. Martin is the worst business man ever. Booked them for my 4 year old's Birthday party 2 months in advance and they were a no show. I called them the day of a few hours before they were scheduled to set it up and "Martin" answered and said he need to check a few things and call me back......never received a call back, tried to call him back and no answer. Worst part was seeing my kids face when I told him no water slide :( DO NOT BOOK WITH THIS PERSON!!!!!!!!!!!!!!!!!!!!
Spring is right around the corner- Weddings and love are in the air.. Fun is a For Girls Only Party to bring her best friends out and put together a honeymoon basket she will always remember..
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