My wife and I entered into a contractual agreement with 321 Pools Inc. to refurbish our existing pool and pool deck on 3-2-17. Work was to begin in 30 days and take 3-4 weeks to complete. We gave 1/3 down payment to start the work. Today begins the 7th month since work began on 4-3-17 and is nowhere near completed. On 7-12-17 we gave him another 1/3 as he said he had to have the money to order the plaster to finish the pool He promised the pool would be finished by the end of the following week. I just learned on 8-30-17 that he has not yet even ordered the plaster. We have documentation of the days worked and copies of texted promises! He is licensed as 321 Pools Inc. # CPC 1457850 Contractors Name is Austin Bradley Elkins. His Cell phone is 321-432-1528 Home phone is 321-255-4733 I am 79 with terminal COPD+A-Fib+Peripheral Neuropathy. My wife is 69. We are at 302 Wimico Drive, Indian Harbour Beach, Florida 32937 Hm.321-777-9296 Cell 321-795-4387
2330 N Wickham Rd Ste 10Melbourne, FL 32935
5101 Industry Dr Suite B-1Melbourne, FL 32940
From Business: Founded in 1992, Intercoastal Pool & Spa Builders is a pool builder firm located in Melbourne, Fla. The company is a member of the National Pool and Spa Institute…
We had our pool resurfaced two and a half years ago. Our main concern at the time was a leak in the pool and some cracks on the decking. The pool is now leaking worse than before, losing about an inch of water a day. I believe two and a half years is too short a period of time for the pool to leak like this, we had gone over 20 years before the previous leak started.
Do Not have any work done by Cool Pools!!!The owner Jeb Steward builds a horrible pool!!He never finished our pool we paid him in full, less than a year old our equipment is failing!!! He never returns your phone calls..
We used Will at All Star Pools for several changes to our pool. We changed from a chlorine system to a salt water system, upgraded our filter size and also added a pool heater. Will made this process go so easily! His guys that came out were knowledgeable and very friendly! We plan on resurfacing our pool in the fall, and we will DEFINITELY be using ALL STAR POOLS for this project! Thank you so much for all of your hard work and great service Will!
Poor workmanship & materials. No customer service. Don't buy from this builder!