2355 W New Haven Ave, Melbourne, FL 32904
Good For Groups: Yes
Good for Kids: Yes
Bike Parking: Yes
Wheelchair Accessible: Yes
Take Out: Yes
Cuisines: Family Style, American, Take Out, Italian, Steakhouse, European, Seafood, Continental
Alcohol: Beer, Full Bar, Wine
Parking: Lot, Private
Takes Reservations: Yes
Outdoor Seating: No
Price Range : Average
Pets Allowed: No
Last night my family had dinner at the mentioned location. Our experience was ok, but that's not the case.
This morning (9/24/07) we received a warning from our bank, informing us of 2 suspicious transactions.
When we called the bank we came to the conclusion that this unknown transaction were made at the restaurant using an I phone with a Square scanner (possible a fake account)
I called the restaurant and talk to the manager. She was no helpful at all and took it very personal. On her own words "no one here do that, call the law enforcement, I can't help you".
Her tone was very defensive.
Very disappointed about the lack of concern of this manager.
And yes I been contacting my local law enforcement department about this issue, and oviously my family will never go back to that location.
Usually the food is "alright" from this place. Last time I was there I ordered my side to be fries. The waitress brings me a baked potatoe. I kindly told her that I had said fries and not a potatoe. She argued with me and was adamant that I said potatoe. So finally, just to get her to go away so I could eat, I said it's fine I'll just have the potatoe instead. About five minutes later she slammed a plate of about a dozen fries on the table. I'm actually surprised the plate didn't break. Another bad experience was the waiter charge my credit card $300 dollars. Our tab that night was $40 bucks. The manager was real nice and refunded the $340. And gave me a $60 dollar gift card. The waiter got caught doing it again. Friends of his would come eat there and he would charge other peoples cards. Btw, the Merritt island red lobster is far much nicer.
Seafood was fresh and the staff was very friendly. I recommend this place to anyone. Melbourne is not famous for the many restaurants that they have to choose from, but Red Lobster has a very vast menu at great prices. I mean, you buy lobster and it's going to be expensive, but they have cheap food available too at good prices. Good pastas, full service bar, raw oysters, steaks, and a great appetizer menu. Try the key lime pie!