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General Info
We do business the old fashion way - quality products with personal service at a fair price.  What else would one want? We aren't satisfied until you are.
BBB Rating
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.

Regular Hours


Extra Phones

TollFree: (800) 720-2377

The Place can help you turn your home, into your own private resort. Your Place for Fireplaces,Gas Logs, Inserts, Pellet Stoves, Wood Stoves, Hot Tubs, Spas, Hot Tub Service, BBQ Grills,  Outdoor Kitchens, Accessories, Parts & Repair. Huge Showroom with Competitive Pricing & Convenient Location.   Wide selection of new and reconditioned hot tubs.  New tubs $2995 and up.  Reconditioned hot tubs with warranties and trade-back guarantees!   When you buy from us, we aren't satisfied until you are.   Hot Tub Brands - Coast Spas International, Nordic Hot Tubs, Leisure Manufacturing, Dreammaker, Hydropool, Wellness, Tublicious and  Swim Spas   Hot tub Service - Factory trained technicians on staff.  Phones are answered by a person who can help or direct you.   Water Testing - State-of-the-art water testing by Nationally Certified Recreational Water Care Specialists

American Specialty Glass, Big Green Egg Grills, Bioguard Pool Care Products, Capel Rugs, Coast Spas Hot Tubs- Swim Spas, DreamMaker Hot Tubs, Ecochoice Fireplaces, Fireside Hearth, Frontier Gazebos, Hearth Products Controls, Heatilator Fireplaces, HeatnGlo Fireplaces, Leisuretime Hot tub Chemicals, Napoleon Fireplaces, Nordic Hot Tubs, Quadrafire Wood-Pellet Stoves, Stoll Fireplace Doors, Sunheat Infrared Heaters, The Natural Hot Tub Products, Thermorite Fireplace Doors, Weber Grills, Wellness Spas and Swim Spas

Payment method
check, debit, discover, financing available, visa, mastercard
The Place is  conveniently located on Medina Rd., also known as Route 18.  We are 1.2 miles East of I-71 and about 6 miles west of I-77, on the north side of the road between Bonita and Beach Roads.
Family owned and operated for over 45 years. Knowledgeable and friendly professionals to guide and direct. Trained technicians provide service for Hot Tubs, Spas, and Fireplaces. Private hot tub demonstration and testing room. Over 40 burning fireplaces and stoves in our showroom. Complete fireplaces designed as they would be in your home. Designers to help you create the focal point for your home. Huge Showroom that is conveniently located to most Cleveland, Akron and Medina suburbs. Satisfying Clients since 1967 Nationally Certified to Service,  Inspect and Sell Fireplaces and Hot Tubs Full line of accessories and parts


National Fireplace Institute, Better Business Bureau, Certified Spa Dealer, Weber Alliance, BNI
Fireplace Equipment, Spas & Hot Tubs-Repair & Service, Fireplaces, Barbecue Grills & Supplies, Sauna Equipment & Supplies, Spas & Hot Tubs, Heating Equipment & Systems
Other Information

Parking: Lot, Private

Wheelchair Accessible: Yes

Price Range : Average

Services: Hot Tub Repair



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Chevaun P.



Bought our hotub from the place and it has been the best investment I've ever made. The customer service and maintenance assistance we have received from Joe Quinn has been exceptional. I highly recommend the Place.


Andrea R.



As President of The Place, I love to get great reviews from our clients. Here is another...!

"We recently had The Place fix our gas fireplace. Mike, the technician, is a ROCK STAR! He was professional and friendly. Mike also gave us many good pointers on how we can use, maintain, and enjoy our fireplace better. I should also mention that I was impressed with everything about your company, from Bob, (WOW, every company should have someone like him answering their phone!) to Tim, who watched for an opening in service and moved my scheduled date up. I’ve already put a recommendation on Angie’s list and will definitely use your services in the future. Thank You!" Patrick, Medina Oh



Andrea and the team at The Pla...

Andrea and the team at The Place is TOP NOTCH. Their level of expertise and customer service is better than any I have found in the area. We purchased a hot tub from The Place one year ago and have had nothing but success with it. Anytime we had a question, they were eager to help. It is great comfort knowing that there still are businesses around that know what real honest-to-goodness service before and after the sale is all about. I highly recommend!!!



The Place has so many fireplac...

The Place has so many fireplaces, hot tubs and grills on displat that you will be able to find exactly what you want! Their show room is huge and packed full of beautiful products that can fit any budget. You will know exactly what you are getting and can actually see the fireplaces working... they even have a spa for you to try out!