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Ashley V.

06/30/2016

Overall
Expertise
Service

Dog n suds dog grooming school has not returned any of my phone calls or voicemails in the past month. I've left multiple voicemails and even went as far driving to this so called business. I live an hour away, this was a huge inconvenience. Not one person was at this old house that dog n suds occupies. You would think that with the title of "school" the teacher would call me back. I haven't gotten any of my questions answered and I have become very upset.

Lucky for me I found a different school with a much better rating.

Don't waste your time trying to get in contact with dog n suds.

Julia L.

04/09/2015

Overall

As I stated in my previous review, I have nothing against Phyllis. I only want others to know what my experience was at Dog-N-Suds. I am not crazy or delirious--I only state what I experienced.

Julia L.

07/12/2014

Overall

I recently attended Dog-N-Suds Grooming School in Medina, Ohio for one day. After one day, I knew I was at the wrong school for me. There were two other students in attendance. To begin, there were no introductions to the other students, no theory, no organization, and no instruction. Also, air conditioning was only available in the grooming room. I knew nothing about grooming—the different types of dogs, blade sizes, the proper way to hold clippers, the proper way to bathe a dog, the proper way to dry a dog, the proper way to clip nails—I knew NOTHING. I have two dogs and take them to the vet and groomer on a regular basis. I wanted to learn how to bathe and groom. Three Bichon dogs came in to be groomed. The instructor demonstrated how to clip nails. I was then instructed to clip nails on one of the Bichon dogs. I was a nervous wreck but did manage to clip a couple of the dog’s nails. The instructor moved ahead to brushing and clipping the dogs. She started talking about #10 blades, #7 blades, #5 blades, etc. I had no idea what she was talking about. At the end of the day, I still had no idea what each of the blades were. I was instructed to brush and clip the Bichon, which I did but was not instructed to clip at a 45 degree angle until 30 minutes after working on clipping the dog. I was never shown the proper way to hold the clippers. Needless to say, I was struggling. I was not told about razor burn, slicker burn, or clipper burn. Luckily, I didn’t harm any dogs. The instructor then demonstrated a how to give a bath very quickly. I then gave my Bichon a bath, not exactly sure what I was doing—was I using enough soap, was I washing the face correctly. The instructor was across the school (some 50 feet across the school (“house”)) helping the other students so I did my best. I couldn’t find a towel to dry the dog. I used a wet towel off the floor. I dried this dog with a hand held hair dryer. I held the cool button the whole time so as not to burn the dog. There was no air conditioning and no dehumidifier in the bathing/drying room. Another student had to sit on the floor and dry her dog. After drying and brushing the Bichon, I attempted to finish the dog but the instructor had to finish due to time restraints. Next, I was instructed to bathe a larger dog. I had to wait to give this dog a bath because the instructor’s friend had stopped by to give his dog a bath and he wasn’t quite finished. I was attempting to put the large dog in the tub when the instructor came in and helped me put this large dog in the tub as I was struggling to lift this dog into the tub. I again bathed this dog with no guidance. The instructor did check on me once, very briefly. I again dried this dog with a wet towel off the floor. It was extremely hot so the instructor set me up with a high power dryer on the deck. Also, at the end of the day I was asked to be an unreliable reporter by the instructor to avoid contract with a visitor. The instructor had me follow her to a local grocery store to avoid the visitor. (She was showing me a local grocery store I didn’t every care to know about.) Needless to say, it was quite a day. I decided early in the day I was not receiving property instruction, but I did finish the day hoping the instruction would improve. At the end of the day, I felt just as lost as when I had arrived. I have a master’s degree in education. This instructor is not a teacher. The application states there would be 4 hours of theory, 4 hours of observation, and 8 hours of classroom instruction. On day one I received none of these. There was no theory or classroom instruction on day one. I believe instruction should precede grooming. I feel bad for her students as they are not receiving proper instruction.

Jack12345678

12/02/2011

Provided by Citysearch - 
Overall
A Great Great School

I want to say what a very great dog grooming school this is. My trainer was the best. I learned all about the different dogs and special cuts as well as how to deal with the public. Phyllis has quite a following and her repeat grooming clients is very impressive. Some of her clientele have been bringing their dogs to her for 10 years. My goal was to be able to get a job in the grooming industry and I accomplished that. Everything I needed to know I was taught. Their were no hidden fees and the days flew by as I and the other students were given many dogs to work on. One of the biggest things Phyllis stressed was safety. She watched us like a hawk. She made sure we never harmed any of the dogs as that was of the utmost importance to Phyllis. A Great Great School.

chbullmastiffs

03/14/2008

Overall
Phyllis

The best groomer around! Very reasonable prices! Very friendly service exceptional talent from this lady! Thank you so much!! Dogs and cats alike love her and trust her!

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