First I emailed Black Oak with a question and never heard from them. Then I called to get a quote for stripping the dark stain off my bookcase. I was given a fair price so figured the unreturned email may have been a fluke. This was a terrible decision. They came and got my bookcase and three weeks later returned it the exact color that it left my house, with only the varnish stripped off. When I told the delivery driver (who I found out was the owner) this was not what I asked for, he educated me that stripping of stain is actually called refinishing, and I had not asked for that. Then he hemmed and hawed that he could probably do it in 12 weeks with an additional charge. I was outraged with the lack of care and simple business competence, and told him so. I paid him for his work and will never do business with them again, nor can I recommend them to anyone.
7472 Old Stage RdCentral Point, OR 97502
14. Chair Care Patio
Serving the Medford Area.
From Business: Patio Furniture Repair Services, Custom Outdoor Patio Furniture Cushions, Replacement Slings for Patio Chairs and Chaises, Custom Sewing Services, Outdoor Drapes, Outdoor Pillows, Vinyl Strapping, Patio Furniture Parts
From beginning to end Mr. Valencia of Rainbow Upholstery was extraordinary! He first came to my home and gave me a free estimate to re-upholster my 6 dining room chairs. After agreement on the price, Mr. Valencia came back to my home to pick up the chairs (exactly on time too) did an excellent job, and re-delivered the chairs to my home (at NO EXTRA COST). I would Highly Recommend his business to anyone wanting a high quality professional job at a reasonable cost. THANK YOU!