My dad and I have been going here for a number of years. Always great service and plenty of information regarding what was done and the exact outcome of the service. Today I had an alignment done on my BMW e46 m3 for $70 when BMW wanted $200 for the same service. I had previously lowered my car and when I went in to pick it up I was informed that lowering the car made it impossible to adjust the camber back to original spec but I was told what the original spec was and what my car had been adjusted to and if I wanted that spec what I had to do to get there. Really fantastic service and straight forward honesty, I will contine coming here and referring my friends and family. Nelson's has never done us wrong.
613 E Jackson StMedford, OR 97504
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
2 sides to every story. albins vehicle had a noise issue as well as a vibration issue. I machined the front rotors to eliminate the vibration issue and inspected the brakes which all were in good condition. I told him that a majority of times the rotor warpage can cause other issues such as brake pad movement which could cause a clicking noise. I drove the car after the machining and heard nothing. vibration gone, noises gone when I drove it. he left and didn't inform me that noise was not corrected. I suppose I could have done a complete brake service for hundreds of dollars and that might have corrected his noise issues........but I always try for the least expensive repair first.
Horrible experience, my car was making a noise every time when I start braking and I explain this problem to Nelsons shop, so I drop off my car then a few hours later he calls me that my car was ready, I came to find my car still making the same noise and ask hem about it and he said that, that noise was not brake related... so he fix and charge me for something that he fix that was not the problem I came in for...Then I took my car to Sunrise auto repair and they found that, that noise was brake related and show me what parts were making that noise