Traveling RV style has its challenges. It sure makes you appreciate the fact that a stationary house doesn't bounce around as much, unless you're in a really bad earthquake zone. With that in mind, when the toll from the turbulence that results from relocating these little home away from Home's occurs...especially when going off road. When things break, latches fail, generators don't start and leaks occur, it sure is nice to find a port in the storm. The service I received was exceptional, the people were friendly and my issues were addressed quickly without tears. Tears? A woman traveling alone, visiting some repair places can evoke tears, and that's just from looking at the hourly rate posted near the register in the service area. When people deal with you fairly, and they're reasonably priced too, that speaks volumes about the ethics and integrity of those working there. Should I ever have another mechanical failure...and I'm sure I will, I sure hope I'm within a reasonable traveling distance of this place. It's now my turn to say something I've heard said to me often, "Thank you for your service."
We have been to a lot of RV places in the past couple years doing research on fifth wheels. I think a big part of that is also getting a feel of the people as well. Then we stopped into the new Klamath location to see how it was there plus we were getting some work done on our pull camper. We started looking at fifth wheels after dropping off our camper and we liked one of the units. Needless to say we decided we wanted to upgrade and we have never had such great and dedicated service from, not just our salesman, but everyone from sales to parts to the service shop. Everyone just made you feel like you were doing them a favor and not they were doing us a favor. They were very thorough on our walk and made sure to cover everything with us. If you want great service and respect while doing business we highly recommend the Klamath location for any RV need.
We have never had so many people so involved in helping us as we did here. Today we just picked up our fifth wheel and with excellent service all the way to the very end with us pulling off the lot. I would say specific names but everyone was equally as excellent as the other.
All RV Needs has thee best prices and polite, no pressure sales team. We highly recommend All RV Needs. They also have excellent service after sale program. Thank you All RV Needs
I just had a great experience in here. The guys here know what they are taking about.. they gave us a deal and we left with what we were looking for and more because of it.
The customer service is great! Brad was very helpful with service needs for my R-Pod. They were very accommodating not rushing me to pick up my trailer until I could get there. Thank you Brad for everything. If you have service needs this is the place to go!
These guys went above and beyond my expectations. The did some custom work just so I was safe pulling my trailer. Great people. Highly recommended
We stopped in to meet Theresa in person because we are already her fans from the TV commercial and to "See how easy," All RV Needs could get us into our new RV as advertised. We met Luke and we both liked him right away. He listened as we expressed our interests and then he took us through the inventory. He pretty much answered all of our questions and was very helpful throughout the whole experience. We went inside with a couple models to run some numbers and see how good of a deal they could give us on them. In no time Luke and the sales manager put a couple of deals together for us. Our buying and shopping experiences in the past on these types of purchases have been stressful and nerve racking to say the least...This time I have to say that, " All RV Needs makes it real EASY". Special thanks to Luke and the Sales manager. We also look forward to meeting Theresa in person..
This is what customer service is about. We have had numerous work done here. Brad and his team has been very upfront about the costs and work involved. More companies need to treat their customers this way. They went way above and beyond helping us on numerous occasions.Amazing place. More than just trying to sell you something!
All RV Needs, is not just there name, it is a statement! They worked real hard to meet my terms on the sale. A year later I developed some things that needed to be done to my 2009 Fifth Wheel. The service department figured out what needed to be done and finished in a timely manner.