Mechanicville House of Pizza
Mechanicville 12118, Mechanicville, NY 12118
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Everything was over cooked , pizza was small and rock hard. We asked for extra blue cheese and they only gave us one for a 12 cut. The marmalade sauce was horribly watered down and the mozz sticks were dry and burnt . I have had 6 cuts bigger then there 12 cut ... Never again and I've been a customer for years and that place is steadily going down hill.
Lousy Service, called and ordered a 24 cut pizza and boneless wings at 1pm for a 7:15pm pickup. Should have been an easy thing right? Not at MHoP. Got there at 7:15 to pick it up and get a song and dance about how the pizza was given to another customer by 'accident' but that as soon as they get home they will bring it right back! EWW!! I don't think so, second offer, wait another 20 minutes and we'll make you another one? I think not, if you couldn't get it right in 6 hours why would I believe 20 minutes would make a difference? And giving pizza's out and then taking them back and re giving them to other customers?? BBB and Health Inspectors here I come!!
THEY CALLED THE POLICE ON US! I decided to call and place an order for delivery for a pizza and the gentleman over the phone (I could hardly understand since he barely spoke english) I gave him my card number and he repeated my information to verify everything was correct (Which it was) and said I could expect them in about a half an hour. Fifteen minutes later they called back saying the card was declined which I was embarrassed and apologized repeatedly and said I'd call them right back and I needed to pull up my checking account to check the balance. Yep, an available balance of $800 and some odd dollars!!! Before I knew it they called back again saying the 13 dollar pizza was already made and we needed to pay for it!!! I explained to them after they repeated the card number back to me AGAIN! that I have the money in there and I also have overdraft on my account so there is no way that it's declined there must be something wrong with their machine (they kept saying theres not enough money on my card) and they obviously don't need my business so I was going to bring it else where!.. Four phone calls later of them STILL harrassing me (I was beyond irritated!! I'm sure anyone would be!) I told THE HOUSE OF PIZZA that BOMBA'S was already on their way because they're machine APPROVED MY CARD INSTANTLY and to STOP f*cking calling me!!!!! No kidding, five minutes later two police officers showed up at my door because THE HOUSE OF PIZZA felt threatened by a female because I dropped the f bomb after the fourth phone call of them harrassing me. GET OUT OF TOWN A*SHOLES!!!!!!!!!!!!!!!!!!!!
Mechanicville house of pizza has excellent food however every time we order from them, there price we were quoted at the time we placed the order change drastically at the time of pick up or delivery. The price is always $3 - $4 more than what I was told. They have on occasion also messed up our order and gave us the wrong food.Although the taste of the food is great, we have chosen to order from another local pizza joint.