After receiving great customer service for an emergency and referring them to my parents which they did more great work, I had one of the most horrible experiences I've ever had with contractors! Bob himself came and we talked about exactly what we were looking for. The proposal was emailed to me and I put down our deposit. He called us the night before when he wanted to do the work but I was not available. We called and left voicemails to get scheduled. We sent emails. No contact. They FINALLY scheduled the work for today and the contractors came this morning. They said that they had been confused and weren't prepared for the job and needed to go get supplies. Two hours after that, they were still not back and so I called. Bob claimed that what I had originally said was not what I told the contractors when they were here this morning!!!! I am LIVID!!!!!!!! Completely their fault and I am made to be the one in the wrong. So disgusted with how we were treated!!!!
763 Mount Rock RdCarlisle, PA 17015
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