What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
4719 Carlisle PikeMechanicsburg, PA 17050
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
5016 Carlisle PikeMechanicsburg, PA 17050
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From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Mechanicsburg area, turn to Safelite AutoGlass. Those in Mechani…
6045 Carlisle PikeMechanicsburg, PA 17055
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From Business: Because you need to TRUST who’s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to …
6465 Carlisle PikeMechanicsburg, PA 17050
From Business: Quik Quality Car Wash is a family-owned and operated auto specialty business that takes pride in providing exceptional, comprehensive interior and exterior auto c…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I was having transmission trouble and showed up without an apt. Ben got me right in to have my car looked at. After working with Ben, turns out the car needs a new transmission, but is covered under warranty by the car maker. There was no charge even though they spent an hour helping me out this morning. Really appreciate how helpful everyone was. I will be returning to this location for future service needs.
I have had nothing but great service from Hess Garage. Elvin and his staff are knowledgeable and give great customer service. I used to take my vehicles to a "ministry" to work on and Hess Garage rates are very comparable and they gave me a great deal on a set of "Tiger Paws". These are all hardworking decent people. They have looked at all three of my vehicles and have no problem working on them.
Had Audi in for a vibration in engine. Was told by a different mechanic previously that it could be muffler, but didn't look under hood or car because didn't have time that week, therefore I went to Zimmerman. They diagnosed it as $2000 exhaust, i said if it solves vibration to fix. Picked car up after hours and heard vibration on way home. Called next day and was told would look at, afterwards they said $1300 cam shaft adjuster was problem, but wouldn't replace old exhaust.My wife spoke with owner and in conversation mentioned that my wife's recent mis-carriage must be reason she's upset that Zimmerman will not refund $ and/or replace exhaust.I would suggest you look for other mechanics in Mechanicsburg if you need anything above an oil change/tire rotation.Hope helps make educated decision on where to take car.
Went in for an oil change, no one was a head of me and it took a hour. Now when I step on the gas it sounds like I need a new exhaust.
I have always gone to Pep Boys for my tires because of all their advertising, after my tires went bald every year for the last 3 years I decided I wasnt going back. I was looking around for the best quality at the best price. I found Nitto Brand Touring Tires and used the $100 off instantly. When I arrived at NTB, the man at the counter was extremely polite and asked if I had an appt, which I did. He went and looked at my other tires and said the wrong size was put on (by Pep boys!) and said if i was able to look at their b2g2 instead of the $100 off instant deal. I said I did and if he could compare the two deals again. He ran the numbers and found although the b2g2 deal was $40 more, I got an alignment, free road hazard cov for a year, and 1 year alignment warranty. This was a great deal considering alignments cost over $100 alone. He said it should be an hr and a half and we went to grocery shop. At exactly an hr and a half later, I got a call that my car was done. Terrific place!
Very friendly good customer service and I'm happy with my car repairs I'm definitely happy I will always come back again
Steve is the go to guy with your automotive concerns. He was recommended by a family friend 15 yrs ago. Later he befriend my daughter at her place of business. We have taken our vehicles to him whenever there was a concern. He has always put it up on the rack and gave it a thorough check. his honest advise and fair quote if we asked for it. The latest experience was when my daughters car broke down in WV. We had to get her another car quick. We went shopping and found one at Bob Ruth. We took it for a test drive then to Steve to look at it. He pointed out that the tires were at the last of their life and ok for around town but not the 1000 miles needed to get her home. Everything else was great. We got tires and sent her on her way with the peace of mind she would make it home safe and not have to worry for a long time.
This has to be the worst garage ever the Owner would rather yell than listen. They will not back there work if they work on your vehicle and it has the same problem again they will charge you again and again. I advise everyone to stay clear of them.poor customer service
Great place to get your car serviced. Fair and honest garage, great staff. I wouldn't take my car anywhere else
Wes, is not customer focused, had major issue and he refused to resolve it and never gave me my refund almost $1,000. worth of work. I went to my dealership paid less and my car is like new. I was trying to save money by having the work done at NTB, they didn't know what they were doing. I wanted to escalate the issue to who Wes reports to and he gave me wrong information. He gave me Tim Hensey ph# 312-560-0444, left message and he never called me back, wasn't even a place of business phone number. I can't believe how they just took advantage of me. All they do is try to upsell and drain people of money. They ruined my A/C and bent one of my parts, and refused to give me my money back. I have medical issues and this has been very stressful on me.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.