You are required to pay up front before you have any kind of procedure done. I had my wisdom teeth out and paid $140 upfront the day of my procedure. Come to find out my insurance paid the entire bill. I called to question this and was told I will be refunded but still several months later I have yet to see a refund. Every time I call I am told someone will call me back. Check your EOB! I can only imagine how many others they are pocketing copays from and other insurance co they are scamming!
My experience at Dr. Hlaudy's office was amazing due to how great he and his staff have been to me. In the past I have had good encounters with Dr.'s, but Dr. Hlaudy and his staff went above and beyond for me. I had 4 wisdom teeth removed at his office, in the surgical suite, while under sedation. I get very scared and anxious about being put under, but his assistants/hygienist are the best I've ever encountered and made me feel very safe. What really impressed me was the fact that they took care of me just as if I was one of their family members. I was informed of every possible complication, every step of the procedure, and exactly what needed to be done for Pre op and Post op care.Since the procedure of course certain things have worried me. I was hesitant to call the office, not wanting to bother them over something that was probably nothing, but I called anyway. The staff was incredible and answered every concern I had. They made me feel as if I was the only patient they had, even though im sure they were very busy. I was told to call with absolutley anything I may be worried about. When calling again, with what I thought could be a potential complication, I was very surprised when Dr. Hlaudy got on the phone, and took the time to explain in detail what was happening and how the process works. He reassured me to never be afraid to call with any questions or concerns.The billing department was great and made sure I knew before the procedure how much the charge would be, if any, and anything I may be responsible for.The check in and scheduling department was also amazing and got me in for the procedure very quick, even though it was the day after a holiday. She worked with me so well and wanted to make sure that all appointments fit into my schedule.So I guess you could say I was extremely happy with the entire process from start to finish and would recommend that everyone needing an oral surgeon always go to Dr. Hlaudy.
Many others in the Meadville area agree - this office and 'doctor' are almost worse than dealing with an aggressive car salesman. The billing office is VERY unorganized (whether it's true or a TACTIC is another story) and give no answers to a patient that has called repeatedly for 3 months for a stupid and easy billing answer. We have been given like 7 different "run around" answers since the first questioning phone call 3 months ago. The patient has health related problems due to issues unrelated to the teeth, and therefore had to have the teeth removed because of the meds and health issues that have resulted in decay of the teeth. In this case was a heart related. The teeth have deteriorated because of the heart problem (at 21 years old had heart attack, pacemaker was put in to stabilize a very slow heartbeat) now at 33, teeth are infected and decayed which caused the pacemaker at times to go off 250+ times in one night. Hlaudy, after given a referral from 3 different doctors of this patient, surgically removed his teeth and replaced with fake to help his heart/pacemaker work better or do it's job. THE PATIENT HAS/HAD THE BEST INSURANCE YOU CAN GET THROUGH His EMPLOYER. After reading several reviews and speaking with several prior patients- this isn't the first time he has done this.
I just had a tooth extracted by Dr Hlaudy today, and I have absolutely so far no complaints. I do have medical and dental insurance so I'm hoping that covers it. His assistant Sam was very friendly, and professional. During the extraction which took just minutes to do, he asked me at least 3 times if I was feeling alright. The tooth broke almost immediately and I think he was worried that I was worried but I had no reason to be. My dentist referred me to Dr Hlaudy and if my dentist trusts him then I have no reason to question that trust.
Reading some reviews about issues with fees/bills. I cannot speak on this just yet because I have not received any nor have I been told I would. (I'm guessing my insurance covered most of it anyways). If you do setup a consult with them, please be sure to take both your Health and Dental insurance if you have them!This review is more about the quality of office and the practice of Dr. Hlaudy. I had 3 wisdom teeth removed. The surgery only took 40-45 minutes then I had a 1 hour recovery time. To me that is fantastic!As you can see I gave it 5 stars. This is because of how quickly they scheduled me, the quality of the surgery and the care provided after the surgery was amazing. I'm on day 3 since the surgery. I have had little to no swelling, very little discomfort and I could probably start eating solid foods right now, but I'm not risking it just yet. I'm going to give it another day just because I don't want to risk recovery taking longer than it should. Which they recommend to give it at least 3 days before attempting to eat any hard/sharp food.The staff was very informative to me and my brother, they made sure I had all the facts and had good paper work for during recovering. Dr. Hlaudy was also very involved after the surgery, asking important questions about my comfort level and made sure to ask if I had any questions for him directly. With some of my experiences in the past with different Surgeons this was a nice touch to be about to actually speak with the Dr. after the surgery.I know my insurance will cover the majority of this, but if I didn't have insurance I would still go to Dr. Hlaudy to perform any of my mouth related surgery because the quality/experience would be worth every penny!Lastly, it's important to understand they did not ask me to write a review or rate them in any way, which I feel the reason for that is because there service speaks for itself.
i am writing in regards to the 2 billing reviews for this office. dr. hlaudy is a great provider....and the fact is people should know their insurance and it does not take a brain surgeon to know that there will be a consult visit. i work at another provider locally and i can't tell you how many people walk in and don't even know what their coverage is??? seriously??? my college children were sent off to school with their health care insurance card AND their dental card. you are an adult BE YOUR OWN ADVOCATE AND KNOW YOUR INSURANCE!!!!
I would not recommend this Dr and this is Why. My son had his wisdom teeth remove by Dr. Hlaudy on the recommendation of my family dentist. My son had a very good experience, how ever the office never told me they charged a 110.00 consult fee. I would have went elsewhere . I even asked the office how much will it the total bill be.. I explained to the office staff that I didn't have dental insurance and they still sent the 110.00 charge to my health insurance, Of course it was denied and I was billed for the charge. I never was told of this charge until I was billed and called the office.. The person in billing hung up on me when questioned their tactic.. She threatened me with collections when I called her back. If you choose this surgeon please ask all the "right" questions so you don't have unexpected charges.. I feel this office commits fraud by charging our insurance without knowledge..