We were early for a 1pm pick up traveling from MCO to Port Canaveral. This company transports to hotels & the port. The shuttle that came at 1pm was for the hotel. That driver wasnt helpful in explaining why our names weren't on the pick up list. I had to call to get that info. The person on the phone claimed there was another Shuttle right after that one left. 25 minutes later- no Shuttle, no contact from the company; so, I called again. No apologies for running behind. The reps tone was that of slight annoyance. I was told they can only have one Shuttle in the airport at a time, one JUST left (25 mins ago), my Shuttle was currently picking up people on the A side of the airport and it would be 10 minutes until they reached me. 9 minutes later it does arrive. The driver is friendly. There's a certain order they put luggage in based on where they're taking you. But that's want explained until after the other passengers pushed ahead of us (we were first in line because we'd been waiting the longest) to get their luggage on. Sigh. I wasn't at all impressed with the order of things. Glad I only booked a one way. I'll be booking a different company to go back. Wish me luck on the ride can't wait to get off and be fine with this experience.
This is to let you know once again we were pleased with your office and driver. We will continue to use your service for all of our trips. Eddie in your office was pleasant, flexible and accurate with arrangements. This is our second trip with Justo as our driver. Very professional, cooperative and very easy to work with, Thank you,
I have nothing but good things to say about their service. I am from England and needed to travel from miami to orlando but had no knowledge of the area, howvever veryone I spoke with in Jet Set Express was very helpful in answering any questions and concerns about my trip. I was 100% satisfied with their service.
Great company overall!!! They picked and droped me on time during my trip in the city of Orlando and Miami! I can say they are Safe, Reliable, and Unexpensive
Great service and great drivers! Customer Service was very effective in helping me and my group with our travel needs!
Great service and professional, background checked drivers! I will use them again next time I need a cab in Orlando!
Mears is awesome. Great customer service and the cars are always clean. Way better than any other option in Orlando