The owner, Boutros, is so unprofessional. He had wine breath when he did my hair and cut it way too short but insisted I will "like it in a week". He was talking to the other staff like they were his maids, telling them to sweep his area and wash his other clients. I hope he pays them better than he treats them.
I have been coming to this salon since I was 5 years old and I always leave with exactly what I wanted. Teresa has been with me through short hair, bangs and layers! One time, I went to a hair salon in downtown because Top Notch was closed, only to come back the next week to get my hair fixed. I can always trust these sisters to do a great job on my hair for a very reasonable price.
My cuts have been good but today was the first time I've ever gotten color there. Sadly it was a bad experience. I walked in asking for blonde and red highlights. Walked away with light brown and a red you couldn't even see in my hair. $160 dollars and my hair looked almost the same as when I walked in. You could see a few "streaks". I was sobbing from the disappointment. It was so expensive They were nice about it and at least offered to fix it. Cindy was sweet and tried to make me feel better.I'm still not happy about how it came out. Still not what I asked for. I was there from 11:30am to almost 6:30pm. It's not an almost $200 job. Their nice but it just wasn't worth it.
Absolutely LOVE this salon. Great atmosphere, excellent service, nice people, and amazing stylists!! My stylist, Nichole, is the best ive had yet!! i went in yesterday wanting Bayalage(like Chloe Kardashian) and took my picture, keep in mind i have been coloring my hair black for about 4 years. She was able to get it close to where i wanted it to be without completely frying it. Best Aveda salon ive been to hands down!!
I can only assume that most of the good reviews came from either employees or friends. I took my 2 year old grandson in for a haircut yesterday to the university-75 location next to the target. When we walked in the door, there were 2 girls standing at the counter. Neither girl greeted us or even smiled. The girl with the longer blonde hair asked if we had checked in online, which we had not. She got our information and told us it would be a while. I dont know if she was having a bad day or what her problem was but she was very unfriendly. While waiting, my grandson got a little stir crazy, being that he is only 2... he ran across the room and picked up a couple of shampoo products which fell on the floor. I went right over to him, picked up the shampoos and put them back in their place. I then took him outside and waited. We went back in after a while and my daughter (his mother) came in to wait with us. We were sitting next to the light switches and he stood up and flipped one of the switches. My daughter got up imediately and picked him up and apologized to the employee. The employee with the longer hair stopped cutting the customers hair that she was working on, turned to my grandson and glared at him for a good 15 seconds or more. There were other customers in seats waiting and you could see that they felt very uncomfortable about the way the hair stylist was glaring at my 2 year old grandson. I'm sure the man who's hair she was cutting felt very awkward about it too. We were so shocked about how we were treated from the second we walked in the door that we just walked out without getting his haircut. I am 52 years old and have never in my life been treated in such a rude way by any business. We found out afterward that the girl who had been so rude to us was actually the manager named Crystal. We are calling the headquarters to let them know how their manager treats their customers. I know we will never return and we will make sure everyone knows about the horrible experience we had. Reading the other reviews on google, I see that we are not the only ones that have had bad experiences being treated in a very rude way by the manager Crystal.
I was here yesterday got my hair cut and eyes waxed by Terry. The hair cut was fine but, the eye waxing was not. I have bruises on my eye lids and by the side of my eyes. I went in to tell her an this is the response I received.. You don't like then don't come back. WOW!! She blamed me because after I got my eyes done she didn't even clean up all the wax and I used a towel to get the excessive wax off. So she said I did it myself. Some service. I will never go back or tell anyone to go there. I will tell everyone I know know what happened and do not go to Terry. If I could give this a 0 star rating I sure would.
Do not recommend! Went for touchup on botox and attempted to use twice as much as normal and ended up using 15 units more than any doctor prior and getting worse results. Also Rebecca is rather rude and complained about 'having to open another vial' without using it all.. generating revenue in dangerous way of putting you at higher risk for dangerous and undesirable results as she wants to 'sell' but actually doesn't care much about anything more... seems to me she did not use units she said and attempted more units!!! unheard of OVERDOSE. Stay away. More concerned with money than your health or wellbeing.
I love this place, have received eye lashes and a facial here and they have great service. I am hooked!!
Does this place do dread locks?
I've been a client at Salon Ana Bella for almost four years.As a customer, I appreciate a balance of warmth and professionalism, and though the receptionists seem to come and go, but I have never experienced anything less. I put alot of trust in my stylist and recommend the salon at every opportunity.