PrimaCare Medical Center
1920 Eldorado Pkwy Ste 100, McKinney, TX 75069
I was a “walk in” patient yesterday. Sat in the waiting room for over 50 minutes. Receptionist said they had to take people with appointments first. Understandable. I was out of time so I made an appointment for the next day and left.
Today I arrived 14 minutes early for my appointment at 1:00 PM. I sat in the waiting room until 40 minutes past my appointment time. When I asked the receptionist about when I would be seen she said the people who had been waiting a long time needed to be seen first. Totally opposite of the procedure the day before! She said she would have me called next. Didn’t happen. They called someone else next! I canceled my “appointment “ and left. With the large number of choices available in McKinney, I don’t see why I should ever return to this disorganized place. If they cannot handle the waiting room, what else is being mishandled?
Susan F., we're disappointed to hear of the negative experience you had at our location. Thank you for leaving feedback. Please reach out to us at firstname.lastname@example.org so we may identify ways to improve your experience. Sara B. Clinic Mananger
I took my kid to Primacare and had a wonderful visit. Jodi at the front desk was welcoming and got us in quickly as she could. We were treated by Ryan and Tracey. They both handled my daughter with care and make sure she was comfortable for her x-ray and was not scared. Thank you for all the great care!
Diane C., we're so glad that we were able to go above and beyond your expectations! Sara B. Clinic Manager
Jacob S. put me at ease during a fitness test. I would highly recommend using this center. They are focused and efficient.
Diana B., reviews like this give us motivation and help us ensure we provide high-quality care. I cannot wait to share this review with Jacob! Thank you, Sara B. Clinic Manager
Dr. Verma, Monica and Tara were all wonderful. Thank you for being available late nights so we don't have to go to the ER.
Scott M., we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day! Sara B. Clinic Manager
This was as easy and reasonable as any medical experience I have ever had. I developed a UTI on a Saturday and went to this clinic early Sunday afternoon, (called ahead) they called I went over that and was in and out with my prescription in no time at all. So now on Monday I am 24 hours ahead of what my Doctor could have done.
Absolutely a good experience.