Shimilya was so sweet, she held the door open for me. Rico made sure I was all set when I was getting my rental. Casey was extremely helpful with my reservation when I was returning the vehicle. The staff in general were fantastic I was highly impressed!!
I have used this location several times and will continue to do so because of the service is very good, awesome is way overused. For a small rental car business they have a good selection of cars and go out of their way to please the customer.
I have used this facility for several years. I have never had a problem. The staff a very courteous and helpful. They go out of their way to accommodate. I intend to continue to use this facility in the future.
Had a great experience. Very happy with service and love the idea they are open Sat. And Sun. Will rent again from this location.
I was in the Dallas suburbs and I wouldn't have been able to get around if it wasn't for you guys
Just a couple of warnings....first of all, the advertised rate for their trucks does not include mileage. By mileage I don't mean the gas costs. There is an extra cost that will easily double the advertised cost---in addition to paying for the gas you use. The second warning is that although UHaul monitors the gas tank meter and will charge you (I think it was $5/gallon) for any gas that you don't put back in the tank, they will not, in the least compensate you for any extra gas you put in. This is apparently clearly stated in their contract but I was driving the truck for a friend who had filled out the contract and was exhausted after moving so accidentally pumped about $20 extra dollars worth of gas in the truck. It was my mistake but, just know that any mistakes you make on refilling the tank, either under or over, you will pay for---and there will be no customer service consideration or grace given for overfilling, at least not from this particular U-Haul dealership.Other than this our experience with renting the truck was fine---just a lot more expensive than we were expecting ($20 for rental, $27 for mileage and $25 for gas, for a 4-5 hour truck rental)
Excellent Service at affordable price, their customer service is second to none. I did my MAGNUM here, replaced the tires, change the transmission fluid etc. They delivered my car on time. They do have experienced senior technicians............