Read the reviews before you trust them with your clothes! I just moved to McKinney a few months ago and was very excited to find a dry clean place close to home. Had my husband's clothes dropped off for the first time and I wished I had read their reviews before I brought them my business!!!!! I was VERY disappointed with the service and their staff members. We found bleach spots and iron stains on one of his dress shirt and I brought it back this Monday and they basically blamed it on me and said they don't use bleach there nor do they use iron!). I know for sure those bleach spots and stains weren't there when I dropped them off because I always inspect all my clothes before I drop them off. Also I DO NOT own or use bleach at home either !!!) Anyway, the lady told me to leave the shirt with her and she will have someone call me Tuesday. 3 days later, still didn't hear a word from them. I stopped by Thursday evening, the shirt was hanging in front of the store, I could see that they tried to re-cleaned it since the iron stains were gone (pic attached). This time I dealt with a gentleman. I told him about the situation and how no one call me back for days. He said "yep, I heard about it" and start giggling and said: "We don't use bleach here". So unprofessional! You giggled when your customer is upset and no words of apology came out of your mouth???!!! What kind of service is that ?? Again, he kept on defending themselves over and over and over by saying they don't use bleach there and nothing they could do about it. It was a $60 shirt from Express and they completely ruined it and blamed it on their customer!!!! Not even store credit was offered and I would NOT have returned anyway!! It's the principal of good customer services that I was seeking for, but unfortunately these 2 staff don't care about their customers nor do they give a crap about the reputation of the business.
3201 S Hardin Blvd Ste 214Mckinney, TX 75070
Always the BEST! Everyone who works there is helpful and knowledgeable. They were kind enough to steam and press wedding gowns (2) for free a couple of years ago for a church luncheon event. They have been our go-to cleaners since 2007 when we moved to McKinney. I have had numerous alterations d…
I had been taking my clothes to this location for over four years. It's a convenient location that has drive-through service, which is nice. As a business professional, I am dry-cleaning / laundering once a week. For the first 2-3 years, I experienced small incidents like burning buttons, but no…
6405 Eldorado Pkwy Ste 550Mckinney, TX 75070
From Business: Trust Payless Cleaners to provide high quality dry cleaning services at affordable prices. It has been family-owned and operated since it was established in 1996. Payless Cleaners offers same-day service, drive-thru service and Saturday service, for your convenience.
407 Interchange StMckinney, TX 75071
From Business: Aramark Uniform Services McKinney, TX is a provider of professional work uniforms, supplies, and services. Located at 407 Interchange St. we offer rental, leasing and purchase options across a wide selection of businesses that include food service, automotive, retail, hospitals and hospitality. Our services also include re…
I took my comforter to this cleaners and it was the worst experance. When I returned to collect my comforter it was thrown to the side on a cart. As I entered he told me, "Ive been waiting for you, your comfoter is no good" When I looked at my comforter I see the hem is coming apart. He informed…
I have used this cleaners since 2008. Do not go there anymore!!! They have always cleaned my beautiful king comforters. I have two and would alternate cleaning them. I went to pick up my comforter and it was nowhere to be found. As I have always done, it was longer than 30 days. No problem in the past. They do not give away anything. All they could say was that an employee must have stolen it!!!! Beware. Don't go there!!! I am heartbroken. Not only was it an expensive comforter but there are sheets, shams, and a dust ruffle that match. It is a couple years old and cannot be replaced. Of course they will do nothing for me since it's past 30 days. Who would think that there would be theft at a dry cleaners. Must be poor choice of employees by owner.
Stay away from this place they don't know what they're doing and they'll throw your clothes right back in your face rude rude rude
Always the BEST! Everyone who works there is helpful and knowledgeable. They were kind enough to steam and press wedding gowns (2) for free a couple of years ago for a church luncheon event. They have been our go-to cleaners since 2007 when we moved to McKinney. I have had numerous alterations done and right now have a formal gown (fully jeweled from neckline through bodice, front and back). The girl (who I would guess to be high school aged) knew immediately what could be done to clean this gown and return it to us safely. Total respect. They also always give military uniform discounts, even to the cadets in JROTC at McKinney High. Going back to the knowledgeable statement, we took my daughter's dress blues in and the lady who helped knew immediately that we were missing the neck chevron that goes on a female Marine's uniform. Wow! THANK YOU!
Best Dry Cleaners I have used in Mckinney! Owners are very friendly and take good care of the customers.
I have never had any issues with Sierra Cleaners. It is nice have a reliable dry cleaners in Mckinney.
I drive to Mckinney to use this cleaners. I have been using them for years and have never had any problems.
Sierra Cleaners is the best cleaners in Mckinney! I have used many other cleaners before. Sierra Cleaners greets me with a smile, gets my order right, and its always on time!
Sierra Cleaners did a great job on my son's suit!
I had been taking my clothes to this location for over four years. It's a convenient location that has drive-through service, which is nice. As a business professional, I am dry-cleaning / laundering once a week. For the first 2-3 years, I experienced small incidents like burning buttons, but no big deal. Over the last 6-9 months, the quality of work has deteriorated. Misplaced collar buttons, melted buttons, and collars ironed in wrong place. They generally took the initiative to replace the buttons but recently sewed them on in the wrong place, creating bunching. They agreed to fix that mishap, but damaged another shirt entirely making it unwearable. As someone who has spent hundreds, if not thousands over the years at this dry cleaner, I really expected them to do the right thing. Customer loyalty should be important for any business. BOTTOM LINE: There are better dry-cleaners out there. Spend a few more bucks and have the work done right. I have moved to another dry cleaner in McKinney.