My wife and I visited this dealership in hopes of getting a deal based on the advertising on tv and the buick website. However, we were more than disappointed to find out that this dealership would not honor their own advertised prices and deals. One salesman, Wade, even admitted that the ads were misleading and only used to bring in customers. He further explained that this is the industry standard so every dealership does it. Another salesman, Byron, kept using salesman tactics to get you to sign today. He grossly misrepresented the financing costs to try and get us to sign that day. I understand the feelings of the consumer who would feel bullied and pressured by these salesmen. The best rights you have as a consumer is to stay away from this dealership and warn others about their misleading practices. There is one saving grace about this dealership, and that is our first salesman Josh Lewis. He was honest and upfront about the process. He never tried to strong arm us or make us feel bad about the experience. If you do ever consider going buying something from this dealership, please deal with Josh only.
I want to thank you so much for your referral to Stonebriar Chevrolet and Glen Pirtle. I purchased a car from them this past weekend and I couldn't have been treated better if they had been my own family. And, they made me feel like I was family. Everyone was extremely nice, helpful and consider…
I heard about reliable chevrolet from a friend that had just gotten a car from there. I was kind of nervous and did not really want to go to a dealership since my past experiences have not been all that great. But once I walked in I was greeted by a young man named Fahad. He made me feel comfort…
This dealership was only concerned about the sell. They did not send out a Chevrolet survery so I could rate them. The salesman looked for anyway to get more money. The deal closing with the saleman left a lot to be desired. I will take my business else where in the future.
Tom Smith the Service Drive Manager fixed my car without it needing to go into the garage. This dealership has very polite and knowledgable employees. I will make this dealership my preferred dealership.
11611 E Interstate 30Garland, TX 75043
From Business: Jupiter Chevrolet is your premier dealer in Garland, TX. We have a huge inventory of new & used Chevrolet vehicles for sale. Our dealership is known for reliable service on Chevrolet vehicles. Technicians at our dealership can offer prompt and quality repair and maintenance services. Also, we offer quality parts and access…
I had one of the best service experiences ever at Jupiter Chevrolet! I felt very comfortable working with my service advisor, Santiago! He not only gave me all the information I needed but kept me informed throughout the visit... THANK YOU SANTIAGO!
4495 Interstate Highway 30Greenville, TX 75402
From Business: We are your hometown TX Discount Chevrolet and Cadillac dealer in Greenville, TX. Whether you are looking for a Dallas Chevrolet or Allen Chevrolet, we have the car truck or SUV that you are looking for. We are your discount dealer of choice for all of your Allen, Plano, McKinney, Princeton, Farmersville, Caddo Mills and R…
2900 S Eisenhower PkwyDenison, TX 75020
From Business: Team Bonner Chevrolet Cadillac is a full service center located north of Dallas. Looking for the perfect car, truck or SUV special? We've got a great selection of new and used cars, trucks and SUVs. With our large selection of Chevy and Cadillac vehicles we know that you can find a car that fits your personality and your b…
1635 S Interstate 35eCarrollton, TX 75006
From Business: Sam Pack's Five Star Ford is an automobile dealership that offers a range of vehicles, including cars, crossovers, trucks and sport utility vehicles. The dealership maintains an inventory of new and pre-owned vehicles from Ford and its models include the Edge, Escape, Expedition, Explorer and Fusion. It operates a service …
3906 S Interstate 35 EDenton, TX 76210
From Business: James Wood Chevrolet Denton is a Chevrolet dealership located at 3906 I-35E South. You can find GM parts, Chevy repair services, and new and used vehicles at this Denton auto dealer.
Epic failure. I signed papers to have my truck tires transfered from my transfer vehicle to my new vehicle. When I called to schedule, they had sold my tires on my trade in truck, as well as we're unable to locate the original tires and rims that I provided to replace the after market rims. I t…
9429 Lakefield BlvdDallas, TX 75220
From Business: Our services are designed to help businesses with all commercial fleet needs to stay current with our ever-changing market and economy. With more than 50 years of knowledge based leadership in commercial services. Our commercial asset acquisition, funding, and service departments can be a turnkey provider for your business…
Jay and the whole family go above and beyond!!! We were on the hunt for a reliable car for our 16 yr old son. The Tiburon that my son loved that they had on the lot was over our budget so he had his brother drive to his house the same day to get the one almost identical that was in our budget that they were about to put up for sale. Not to mention...on our way home I was following my son and the car stalled, so we thought it was the battery, well I couldn't get it to start with the jumper cables so I called Jay and within about 15 minutes he and his mechanic were there to help...turned out it wasn't the battery but something with the oil line. Stressed out and almost in tears, He said don't worry I'll take care of this for you and he got a tow truck out there and said he would tow it back to the shop and get it fixed for us! I mean who does that… Technically he didn't have to help us with anything after we drove off the lot! A+++ for customer service!!! Highly recommended!!!!
The service I received was far better than I expected. I live in Baton rouge and the services were needed and provided while we were visiting our son in the Dallas area. The transmission went out. My car was originally at the Stonebriar Chev. Dealership and because of the poor customer service there I had my car towed to El Dorado for service. El Dorado did more in one hour than Stonebriar did in a day and a half. El Dorado quickly identified the work was under warranty whereas, Stonebriar was focusing on looking at coverage under my Extended Warranty Services. In one hour at El Dorado we were in a rental car. At Stonebriar, we could get a rental car because after having our car for a day and a half they had not identified the problem. The service rep, Peter Mueller at El Dorado was simple outstanding. He also advised me how to seek reimbursement for the towing which I followed and was reimbursed.
Well my husband and I were in a wreck in March of 2009...rearended at a stoplight with the other driver going 55mph...anywho we took our truck to El Dorado Collision Center and worked with Scott Duerr and he was exceptional. He did an estimate and took pictures of all the problems that needed attention and gave us a copy, emailed a copy to us and also emailed a copy to the insurance company. Our vehicle turned out better than expected. They have an online tracking system where you can follow your vehicles progress and that is very accurate. Our vehicle took 10 days to fix which was ahead of time. All I know is that I have never bought a vehicle from El Dorado Motors but I have had alot of services done with them and I love their service department and everyone at the Collision Center. I highly recommend them for any type of service or repair!!
I recently got in a wreck and totaled my car. One of my friends recommended suzuki cars of mckinney to me because of their great deal and amazing service. and i have to say i am completely satisfied with all aspects of my purchace. They really did a great job making me feel comfortable and welcome. They didnt force me into anything and let me take my time looking around the lot for something i really wanted. I had no specific car in mind when i went up there, I just knew safety was my number one choice, after the accident I am still a little nervous about the roads and other drivers. They did a great job, and were honest, when telling me what was good about certain cars and the ones I might be cautious of purchasing. Thanks so much guys for all the help. I was a referal and I will make sure to refer all my friends and family.
Bobby Shark was awesome to deal with. He took the time and thoroughly went over everything in when I bought my car. He has since called me a few times to thank me for my purchase and make sure I didn’t have any questions. Anita in the service department has also been awesome! She is prompt and is always ready with a loaner car waiting if I need to drop my Camaro off. She calls me to let me know every detail of change or if it's ready. She is the most professional person I have ever worked with in a service center. Overall, my experience at El Dorado Chevrolet has been top notch. From the sales to the service, I have been taken very good care of. I would highly recommend El Dorado Chevrolet to my friends and family, a great place to do business.
The service consultant was the most helpful person I have met in a long time, most of the time you take your car to get serviced and they always give you a certain time and they always take longer… apart from that they always want to up sell you for thing that you don’t even need… Great example, I was at another dealership to get my car serviced and they came out with this long long form of the things my car “needed”… I for one do not have the kind of money to be spending money boo koo money and second if my car doesn’t need… STOP ALL THE B***. Anyway once I walked in to El Dorado Chevrolet I felt good, they also kept me informed about my car… aaaaaaaaand that I love!
I purchased a 2008 GMC Denali, its a great vehicle. It has so much room, fully loaded, and a sunroof. My kids love it too, they no longer say they are squished. I added two tv's and headphones for them, and car rides are peaceful. amazing plus for a mom of two tweens and an infant. The sales guy worked with my schedule and was super nice. The financing was a breeze, i purchased the warranty and it was the best idea ever. now im worry free up to 75,000 miles. I hope they read this because they did such an amazing job i will tell everyone to visit you guys.
Gil McDaniel has been my salesman for years at Bob Tomes Ford. Gil is very professional, and understands the car business. He will listen to your needs, and educate you on the vehicle(s) of your interest. No high pressure sales talk, he wants to earn your business, but more importantly, he wants to earn your loyalty as a Bob Tomes customer for life. I am, and will always be. Bob Tomes is a fine gentlemen, his customer service dedication & direction is evident in Gil McDaniel. Call Gil for your next Ford vehicle, you will not be disappointed. NJR
I researched Subaru for several weeks and noticed online Brandon Tomes Subaru had a greater selection of pre owned subarus than other retailers in the area. I dealt with Roger in online sales and he sat up a test drive for us the next day!! He was very helpful and not pushy at all . I would not only recommend a Subaru , but definitely recommend this establishment .Everyone from the front desk to the fianance team were friendly and made my experience easy and even better than I had hoped!! I ❤️ My Subaru!!