White Oak Veterinary Clinic

STEER CLEAR of White Oak Veterinary Clinic!!! If you have animals there I HIGHLY recommend switching clinics!!!! We have had MANY POOR experience(S)at this facility as we have 3 cats and a Rottweiler! Numerous times have been pushed aside for under staffing, been over charged, mis diagnosed, ordered unnecessary testing. Today takes the cake though, my rottweiler is a big sweet teddy bear but I truly in my heart of hearts believe he was hurt by them in the past so now he needs to take medication for calming before we visit as he is anxious and will nip, growl or attempt to bite at someone. He only does that if truly provoked though keep in mind. I gave him said medicine and he was laying on the floor calm as can be when Dr. Green and Shelly Titmus the manager entered they claimed they would not go through with the exam or shots or anything today because I did not follow procedure? I gave him the medicine…. they claimed he was supposed to take medicine the night before as well and that they gave us this medication in June. The medicine in june was given for an ACL tear. Then when questioning this decision and why they did not call me yesterday to inform me of this, they decided to let me know that all of my pets are no longer welcome and that I disrespected them ?!? Mind you I’m just questioning the practice and why we were not informed of this. I also asked if he could just be seen in the room with me in it instead of taking him to the back which they also refused. Today was going to be my last visit with them anyhow if things went sideways and I was going to ask for all medical records.The manager is HIGHLY unprofessional and if anyone questions anything ,you will be “kicked out”
I was planning on leaving the practice anyways but still. Please if you love your pets like family do yourself a favor and do not come to this practice! They are HORRIBLE to deal with and do not care about your pets well being only their pockets and themselves.

The business as a whole is okay, but one of their doctors is exceptional! Dr. Stephen Treese has been on staff for a bit over a year. He can literally take care of any animals you bring in to see him! He’s taken care of my reptiles, snakes, dogs, cat and parrot! He’s very knowledgeable and extremely caring about his pet patients. He’s also wonderfully kind when your pet has reached the end of their lives. His sympathy is touching. Best vet I’ve ever been to!#Expert

I have been bringing my dogs here for more than 30 years. The hours are very convenient, and they are usually able to see us within one day of calling. We have seen all of the vets there at some point and love them all. When he had to put our Bullie down a few months back, they were very patient and kind.

We have been bringing our many dogs here through the years. I have had only positive experiences. We love all of the vets.

The doctors, technicians and staff are knowledgeable, friendly, empathetic and helpful.

I am disappointed to say the least when on Friday March 14th I went to this office. I saw a cat in the road, obviously feral/homeless that had been badly injured. No one stopped but me to give this cat some dignity during its last moments on this planet. A woman that lived close called this office and told me to go there, they could help this cat be put out of his misery. I was greeted by an elderly woman who was nasty, uncaring, and was ONLY concerned about money. "Who's going to pay this bill? You need to go elsewhere" I was told time and time again. I demanded to see someone who would have SOME compassion to put this animal out of pain.

I was hurried into an operatory and a vet tech came in. Coldly she looked at me and said "so you hit the cat?" Upset from the cat having blood coming out of his nose and eyes, I said no, just help him. He needs to be put to sleep . The elderly woman came into the op and begrudgingly said we will do this one time good Samaritan act of no cost to put him to sleep . The woman who I was with (that stopped after seeing me in traffic) filled out the paper since I was holding this poor creature in my arms the entire time, and the elderly woman left in a huff. Apparently it's beneath her to help people/animals in need.

The vet came in, Dr. Fleck and was drab about the entire situation, wasn't mean, but didn't even say thank you for caring about this poor animal. They took him into the back room to do the euthanasia. I didn't get to see it happen, but I hope they did what they said they were going to do.

I have had animals now for 30 years and going to different vets over the years I have NEVER gone to a place that is SO concerned about money and SO stand-offish and uncaring.

Be assured that I will not recommend this place, not go back to this place, and make sure all my animal friends know that this isn't the place to go if you love your animal, even if it is an animal that you never met.

Goodbye Runaway Jonny, may you now be free of the pain that we as humans caused...

They did not x-ray my cat her hip is so bad she cant even jump up on the couch . They r very cold-hearted and dont deserve paid