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Acceptance Insurance is one of the most trusted names in the industry. From quick, reasonable quotes to fast claims processing, Acceptance means value, and we value our customers.

General Info
As an Allstate Agent in McDonough, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.
Hours
Regular Hours

Extra Phones

Fax: (678) 432-7077

TollFree: (800) 951-2468

Services/Products
  • Auto Insurance 
  • Boat Insurance 
  • Casualty Insurance 
  • Condo Insurance 
  • Homeowner's Insurance 
  • Life Insurance 
  • Motorcycle Insurance 
  • Property Insurance
  • Renters Insurance 
  • Small Business Insurance
Brands
Allstate, Allstate Insurance Company, allstate, motorcycle insurance
Payment method
amex, cash, check, discover, master card, visa
Languages
English, Spanish
Categories
Insurance, Auto Insurance, Homeowners Insurance, Property & Casualty Insurance

Reviews

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Chelsey S.

09/08/2015

Overall

THIS IS THE WORST PLACE TO GO FOR INSURANCE.

On 8/18/15 My husband and I went in to see how much his policy would be if we added myself and my car. We were working with Susan V Johnson and she had poor customer service skills which put us off. Yet, we still wanted to see if we could stay with allstate. After the meeting we found that progressive was cheaper/better and told her we wanted to cancel the policy. She then told us we would still be charged for the month even though he was charged for his policy the day before 8/17.



What usually happens if you are refund for the rest of the month when you cancel a policy. This was weird but ok fine we just wanted to cancel and get out of there.



On 8/20, we emailed her to cancel the policy-- never received a response. On 8/31 we spoke with Jamillia who assured us that the policy was cancelled on 8/20 and we would be receiving a check.



Today 9/8 we check his account and there is a pending charge for Allstate insurance so we call Jamillia, who now has an attitude because we found she has lied about canceling the policy. We get some story about Susan quitting and not completing our request. BUT regardless of that, we spoke with her on 8/21 to confirm and she said yes, which shows they just try to get you off the phone. So she is screaming through the phone that its taken care of and we hung up and called the 1800 number and the agent told us the insurance was still active and never cancelled.



MORAL OF THE STORY

STAY AWAY FROM ALLSTATE AND THEIR SHADY BUSINESS PRACTICES.