Is a Certified Pre-Owned Car Better Than a New Car? »
A CPO program gives the consumer the security of an automaker’s guarantee and warranty, with the cost savings of buying a used car…
A CPO program gives the consumer the security of an automaker’s guarantee and warranty, with the cost savings of buying a used car…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
If you don't want to read a 2 page post, just know this: AVOID this place. You'll regret ever going here.My wife took her car in here to get an oil change done. She was told she would be out of there in 45 mins. It took 2 hours just to get the car into the bay, then another 45 to actually change the oil. That was just the beginning of the trouble.She came home and stated they charged for an extra 1.5 qts of synthetic oil. (Extra $10) on top of the 5 quarts that's included in the price. I KNOW that's impossible to have a 4 cylinder car with 6.5 quarts of oil. Sure enough, the dipstick was over the full line by a lot. The oil was DIRTY, like they didn't even change it. Completely black. (Should be a waffle syrup brown/golden). The next thing I noticed was the bottom plastic shield/rain guard wasn't screwed back to the car, it was dangling. Good thing she didn't lose it on the way home. The other thing was whoever was filling the oil, managed to get it over half the top of the engine. There was oil everywhere on the engine. Finally, the steering wheel was all oily from the mechanic's hands. The buttons he tried to push to reset our reminder were all oily.Took the car back and asked them to fix the problems. At this point the manager was ok. Drained the oil, filled up the engine with new oil. It was the wrong weight. The manual calls for specific weight oil due to warranty, they put in different viscosity. Manager started getting upset, saying "It's the same, won't hurt a thing". I told him I want it to be the CORRECT weight due to warranty on engine. He got all cranky with me but I told him they better do it correct.Long story, (not) short, I will never go back to this place. About a year ago there was a different manager. He was good. The one they got now, husky, short dude doesn't give a rat's you know what about customers. Shame.
They let me sit in the lobby for 3 hours and 45 minutes only to find out the wrong tires had been delivered (I had pre-ordered the tires and made an appointment time 2 days in advance). Their excuse was they had tried to call me-I usually leave my ringer off when out in public. But even then, their first call to me was 2 hours and 25 minutes after I arrived for my appointment. I'll say it again "I WAS IN THE LOBBY"!! I can't attest to their expertise because any company with customer service this bad isn't touching my car.
I walked in on a monday, april 10, 2017 with no appointment and they diagnosed the problem quickly and gave me options. I then had them fix it and they had me back on the road quickly and for a very reasonable price. Great business, i will continue to come here.
Great Service- Quick- Prices are great- Balancing- Brakes= Alignment-Mcdonough # 1 For all your tire needs
I had my auto towed to Rainbow Muffler for a complete engine repair and they are very hospitable and extremely professional. I had to trust their expertise as I was in Coral Springs Florida and the car in Georgia-A gift to my grandson-the car needed complete overhaul work. I cannot thank them enough for the kindness and professional consideration of Ms Sherry and Mr, Steve,,,This is a First Class Operation with good Honest People (which is hard to find). I only wish they had a shop in Florida as well...I will send all of my friends and family to them.....Vincent McIntyre Coral Springs Florida
The guys just don't know as much as the owner James claims they do. And the so called manger Gary, my wife knows more about cars than he does. Nice guys but not as knowledgeable as they put out to be.
Went to get a new tire from this place yesterday and first the guy Richard put a used tire that was clearly patched. After I told him I came to get a new tire. About a mile down the road my tire pressure light started flashing really fast. I then pulled over looked at the tire and just so happen to notice that the tire that he put on my car was not the right size. If you want to buy and tire DO MOT BUY FRON THIS PLACE. PLEASE GO ELSEWHERE.
This morning I dropped in on Carver Tire Pros to have my oil changed. I have been procrastinating because so many local shops play games trying to trick women into services they don't need. I can honestly say that this is not the way things are done at Carver. I was one of 3 ladies in the waiting area and none of us were pressured into extra services. The price was fair, and even though the shop was busy, I didn't have to wait long.We have 4 vehicles in our household; you can bet I'll be back.To any reader concerned about the disgruntled employee review on this site, I say, "Take it for what it's worth." While waiting today, I witnessed Mr. Carver's interaction with dozens of customers - in person and on the telephone. He is very courteous and professional, and the technicians are very proficient; and that's why his business is hopping.
Keys Ferry Automotive is my go to automotive shop for all of my personal & business automotive needs. When it comes to customer service they rank far beyond average. Their quality and professional work keeps my vehicles running in tip top condition. One of my large commercial vehicles broke down at my home while I was out of town, called Keys Ferry, they went by the house got it up & running. It's always good to know what you're getting into, at Keys Ferry you know just that, if there's a problem once they get started they'll call me to see how I wish to proceed. Most customers have horrific stories about auto mechanic but I am well pleased with this automotive shop.
Yesterday was my third time using this establishment for an oil change. They Dont keep you for hours and the customer service is great. The prices are very reasonable.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.