I dropped off a pair of glasses for repair. Upon return I was satisfied with the work performed. Unfortunately, when I got to my car I noticed one of the decals was missing at which point I promptly returned and spoke with Mr Grey the owner who assured me he would go through his channels for a replacement decal. After weeks of giving me the runaround and not returning my call like he said he would all he could come up with is, "I don't know what to do at this point." He did not did not offer a refund nor a discount on the next visit to save face. They offer no warranty on the work performed so you have to cross your fingers and hope for the best. I would not recommend this establishment to a friend.
3730 Carmia Dr SWAtlanta, GA 30331
From Business: Get two complete pairs of glasses with single vision plastic lenses from $69.95 with a free eye exam. *In certain states, eye exams provided by independent Optome…
Dr. Adams is a wonderful doc!He discovered a problem that I was developing and referred me to Emory Eye Hospital, I will continue to see him in between visits to them.Staff is very courteous!
I have had to wear glasses since the age of four... forty years later each year I get my eyes examined... for the last 10 years it eas a simple in and out here is your presciription, a few had great buildings with no attention to the patients. Dr Adams is the BEST doctor I have seen in yrs, he is personable, a little rough with knowing your right from your left eye...precise and informed with what you need to see well, explains what he is doing... This will remain my family's eye doctor.. and anyone else who needs an awesome eye doctor.
I dropped my watch off to have a battery installed on July 1, 2016. Today (July 13th) I returned to pick up my watch. Mr. Gray emerge from the back of the store with my watch and informed me that he had not set the watch or calibrated it. The watch is a waterproof fitness watch. The manufacturer recommendation that the battery be replaced by a professional to guarantee it is done correctly and that the watch remains waterproof. I told him this was bad customer service. He replied " 20 minutes and a cup of tea". Not understanding what he was saying I said excuse me. Confused I told him I don't understand what he is saying to which he replied, "then it should take you 20 minutes and a cup of tea to do it yourself". I looked at him and said, "is this the type of customer service you provide now." He offered no apology for having inconvenienced me or blatantly lied about the service he would provide. Needless to say, I will never do business with Mr. Gray again.
I took my daughter here for an eye exam after she had been complaining about not being able to focus clearly. The doctors here took great care of her. They were knowledgeable and concise as they identified the problem and were patient and fun while she chose her new glasses. I credit the Warner doctors with creating a positive first eyeglass experience for my daughter. She not only loves her pink camouflage glasses but she is proud and wears them everywhere -- she even kept them on for class pictures! I highly recommend McDonough Family Eye Care for your family's eyecare needs.